06/21/2020I placed an order for Snow teeth Whitening on 5/21/ 2020. I instantly got an email that my order would get here in 1-2 weeks (). I got a created email on 5/24 mentioning that my order would show up in 7-14 days. My account was charged on 5/26. I sent an email checking on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no reaction. Calles 6/16, no action. I don’t even understand if they are still in business. Searched their website and it says they are trying to ship orders put by May fourth? Why are they taking brand-new orders and charging clients if they can’t fill them – .
Order has been pushed in front of the line to deliver out amongst thousands of other orders. We excuse the hassle triggered. At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as lots of customers as possible.
06/19/2020I positioned my order on 5/23/20, since today 6/20/20 I still have actually not gotten shipping/tracking info. I have actually emailed two times and called without any success. . Lastly today talked to agent who specified they would email me tracking information however might not provide ship date. I purchased 1 package at full price and another at half off, spent an overall of $224 ().
As I was typing this complaint I did get an email which was allegedly going to have my tracking number, well it’s simply my order verification AGAIN and still NO tracking number. Very dissatisfied as I was anticipating to have this by Dads Day. Order was pressed to the front of the line.
At the minute we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as numerous consumers as possible. We truly apologize we could not fulfill your requirements and we hope that when everything stabilizes once again that you would reassess SNOW.Thank you for providing yourself the chance of belonging to the SNOW household.
50) and got very same on 03-02-20, On 03-20-20, I called consumer Solutions about being unhappy with the arise from the system, They sent out more serum for me to attempt, which still DID NOT lighten my teeth. I contacted this company numerous times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t like your product? No concerns! We use a 30 day cash back guarantee with complete refund on any used or unused items. Consumer simply has to pay return label. Just return your items to us within 30 days of putting your order. Customer is accountable for return shipping expenses.
Any type of refund will be provided as installment plan if returned after your 30-day window. Since of the nature of our service and items, we are unable to restock or resale any items. Please visit our Returns Center to initiate our return procedure. ******************************************* I contacted SNOW within the 1 month period, however they kept jacking me around, SO that the one month duration had actually passed when the business final sent me the refund site.
Order was provided March 2, 2020. ************************************************************************************** Order was delivered in 3 organization day. We provide a 1 month cash back guarantee with full refund on any utilized or unused products (). Consumer just has to pay return label. Simply return your products to us within thirty days of positioning your order – .
Since of the nature of our organization and products, we are not able to restock or resale any items. SNOW warrants this device for a period of FIVE (5) YEARS after the original date of purchase against defects due to defective workmanship or products occurring from Normal Use of the gadget.
It does NOT cover cosmetic degeneration brought on by fair wear and tear, or damage triggered by accident, misuse or overlook. Any attempt to open or take apart the device (or its accessories) will void the service warranty. If you find a problem and alert SNOW during the service warranty duration, SNOW will, at its discretion, replace the device free of charge.
To settle this I’m looking for some kind REFUND NOT the very same jerking around with this business for months. 06/18/2020I bought a snow teeth whitening mouth piece. It broke after 1 week, lights burnt out. I emailed the company several times over two weeks with no action. I also consisted of photos and my order number.
We deeply excuse the trouble! We are working to fix this problem as rapidly as we can. First, please make certain your phone is charged to a minimum of 50% Second, please utilize it without a phone case. Third, attempt it in various gadgets including phone, tablet, computer, laptop, outlout, etc.
What sort of phone do you have?Give your iPhone USB Access. . Then provide you iPhone USB Gain access to. If the accelerating light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can use the speeding up mouthpiece without the light. Just keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are complete. When I was able to leave a message – no one returned my call. I have also sent various e-mails to ask on my order. At this moment I just desire a refund, however can’t get ahold of an individual to talk to about my order.
Order has actually been pressed to the front of the line. We apologize for the trouble caused. At the minute we are experiencing a high volume of orders and questions and are doing our finest to catch up and get to as lots of consumers as possible. We genuinely apologize we could not fulfill your requirements and we hope that when everything stabilizes once again that you would reevaluate SNOW. .Thank you for providing yourself the chance of becoming part of the SNOW household.