06/21/2020I put an order for Snow teeth Whitening on 5/21/ 2020. I immediately received an e-mail that my order would show up in 1-2 weeks (). I received a created e-mail on 5/24 stating that my order would get here in 7-14 days. My account was charged on 5/26. I sent out an email monitoring on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no action. Calles 6/16, no response. I don’t even understand if they are still in organization. Searched their website and it says they are attempting to deliver orders positioned by May fourth? Why are they taking brand-new orders and charging customers if they can’t fill them – .
Order has been pushed in front of the line to ship amongst countless other orders. We excuse the hassle triggered. At the minute we are experiencing a high volume of orders and questions and are doing our finest to catch up and get to as lots of clients as possible.
06/19/2020I put my order on 5/23/20, as of today 6/20/20 I still have actually not received shipping/tracking information. I’ve emailed twice and called with no success. . Lastly today talked to representative who stated they would email me tracking details however might not provide ship date. I purchased 1 package at complete cost and another at half off, invested a total of $224 ().
As I was typing this problem I did receive an e-mail which was apparently going to have my tracking number, well it’s simply my order confirmation AGAIN and still NO tracking number. Extremely dissatisfied as I was expecting to have this by Dads Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as lots of customers as possible. We really apologize we could not satisfy your needs and we hope that when everything normalizes again that you would reconsider SNOW.Thank you for giving yourself the chance of being part of the SNOW household.
50) and received very same on 03-02-20, On 03-20-20, I contacted customer Solutions about being dissatisfied with the arise from the system, They sent out more serum for me to try, which still DID NOT whiten my teeth. I called this company a number of times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t enjoy your item? No concerns! We provide an one month cash back guarantee with complete refund on any utilized or unused items. Customer simply has to pay return label. Just return your products to us within 30 days of putting your order. Consumer is accountable for return shipping costs.
Any kind of refund will be issued as store credit if returned after your 30-day window. Because of the nature of our organization and products, we are not able to restock or resale any items. Please visit our Returns Center to initiate our return procedure. ******************************************* I called SNOW within the one month period, but they kept jacking me around, SO that the one month period had actually passed when the business final sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 organization day. We provide an one month cash back guarantee with full refund on any utilized or unused items (). Consumer just needs to pay return label. Merely return your items to us within one month of placing your order – .
Since of the nature of our service and items, we are not able to restock or resale any items. SNOW warrants this gadget for a period of FIVE (5) YEARS after the initial date of purchase against defects due to faulty craftsmanship or products occurring from Typical Use of the gadget.
It does NOT cover cosmetic wear and tear triggered by reasonable wear and tear, or damage triggered by accident, misuse or neglect. Any attempt to open or take apart the gadget (or its accessories) will void the warranty. If you find a defect and alert SNOW during the service warranty period, SNOW will, at its discretion, change the gadget totally free of charge.
To settle this I’m searching for some kind REFUND NOT the exact same jerking around with this company for months. 06/18/2020I bought a snow teeth whitening mouth piece. It broke after 1 week, lights stressed out. I emailed the business numerous times over 2 weeks with no action. I likewise included pictures and my order number.
We deeply say sorry for the trouble! We are working to resolve this issue as rapidly as we can. Initially, please make sure your phone is credited a minimum of 50% 2nd, please utilize it without a phone case. Third, attempt it in different devices including phone, tablet, computer, laptop computer, outlout, etc.
What kind of phone do you have?Give your iPhone USB Gain access to. . Then provide you iPhone USB Gain access to. If the accelerating light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can use the speeding up mouthpiece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I had the ability to leave a message – nobody returned my call. I have actually also sent many e-mails to ask on my order. At this moment I simply desire a refund, however can’t get ahold of a person to speak to about my order.
Order has actually been pushed to the front of the line. We apologize for the hassle triggered. At the moment we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as many consumers as possible. We genuinely apologize we could not fulfill your requirements and we hope that when whatever normalizes again that you would reassess SNOW. .Thank you for giving yourself the opportunity of being part of the SNOW family.