06/21/2020I put an order for Snow teeth Lightening on 5/21/ 2020. I instantly got an e-mail that my order would arrive in 1-2 weeks (). I received a created e-mail on 5/24 stating that my order would arrive in 7-14 days. My account was charged on 5/26. I sent an e-mail monitoring on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no action. Calles 6/16, no reaction. I do not even understand if they are still in organization. Looked on their website and it states they are attempting to deliver orders placed by May fourth? Why are they taking new orders and charging clients if they can’t fill them – .
Order has been pushed in front of the line to ship amongst thousands of other orders. We excuse the inconvenience triggered. At the minute we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as many clients as possible.
06/19/2020I placed my order on 5/23/20, as of today 6/20/20 I still have not received shipping/tracking info. I have actually emailed two times and called without any success. . Lastly today spoke to representative who stated they would email me tracking info however could not offer ship date. I acquired 1 kit at full price and another at half off, invested a total of $224 ().
As I was typing this grievance I did receive an email which was allegedly going to have my tracking number, well it’s simply my order verification AGAIN and still NO tracking number. Really dissatisfied as I was anticipating to have this by Fathers Day. Order was pressed to the front of the line.
At the minute we are experiencing a high volume of orders and inquiries and are doing our finest to capture up and get to as lots of customers as possible. We really apologize we couldn’t fulfill your requirements and we hope that when everything stabilizes once again that you would reassess SNOW.Thank you for providing yourself the opportunity of being part of the SNOW household.
50) and got same on 03-02-20, On 03-20-20, I contacted client Services about being unhappy with the arise from the system, They sent out more serum for me to attempt, which still DID NOT lighten my teeth. I contacted this company several times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not love your product? No concerns! We provide a 30 day refund ensure with complete refund on any utilized or unused items. Consumer simply needs to pay return label. Merely return your products to us within 1 month of positioning your order. Client is accountable for return shipping expenses.
Any kind of refund will be released as store credit if returned after your 30-day window. Since of the nature of our organization and products, we are not able to restock or resale any products. Please visit our Returns Center to initiate our return process. ******************************************* I contacted SNOW within the 30 day duration, but they kept jacking me around, SO that the thirty days period had actually passed when the business last sent me the refund website.
Order was provided March 2, 2020. ************************************************************************************** Order was delivered in 3 organization day. We offer a 30 day money back ensure with full refund on any used or unused items (). Customer simply has to pay return label. Simply return your items to us within one month of positioning your order – .
Due to the fact that of the nature of our company and products, we are unable to restock or resale any products. SNOW warrants this device for a duration of FIVE (5) YEARS after the initial date of purchase versus defects due to defective workmanship or materials developing from Normal Usage of the gadget.
It does NOT cover cosmetic degeneration brought on by fair wear and tear, or damage brought on by accident, abuse or disregard. Any effort to open or take apart the gadget (or its accessories) will void the service warranty. If you find a defect and notify SNOW throughout the service warranty duration, SNOW will, at its discretion, replace the device totally free of charge.
To settle this I’m trying to find some kind REFUND NOT the exact same jerking around with this business for months. 06/18/2020I acquired a snow teeth lightening mouth piece. It broke after 1 week, lights stressed out. I emailed the company multiple times over two weeks without any action. I also included photos and my order number.
We deeply ask forgiveness for the hassle! We are working to solve this concern as quickly as we can. Initially, please make certain your phone is charged to a minimum of 50% Second, please use it without a phone case. Third, try it in different devices consisting of phone, tablet, computer, laptop, outlout, and so on.
What type of phone do you have?Give your iPhone USB Access. . Then provide you iPhone USB Access. If the accelerating light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can use the accelerating mouthpiece without the light. Just keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are full. When I had the ability to leave a message – no one returned my call. I have also sent out various e-mails to ask on my order. At this point I simply want a refund, but can’t get ahold of an individual to speak with about my order.
Order has been pressed to the front of the line. We excuse the trouble triggered. At the moment we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as many clients as possible. We really apologize we could not meet your needs and we hope that when everything stabilizes again that you would reconsider SNOW. .Thank you for providing yourself the opportunity of belonging to the SNOW household.