06/21/2020I placed an order for Snow teeth Bleaching on 5/21/ 2020. I right away received an e-mail that my order would get here in 1-2 weeks (). I got a generated e-mail on 5/24 stating that my order would get here in 7-14 days. My account was charged on 5/26. I sent out an e-mail monitoring on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no action. Calles 6/16, no action. I do not even understand if they are still in business. Searched their site and it says they are attempting to ship orders put by May fourth? Why are they taking brand-new orders and charging clients if they can’t fill them – .
Order has actually been pushed in front of the line to ship among countless other orders. We apologize for the hassle caused. At the minute we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as numerous customers as possible.
06/19/2020I positioned my order on 5/23/20, since today 6/20/20 I still have actually not gotten shipping/tracking information. I have actually emailed two times and called without any success. . Lastly today spoke to representative who stated they would email me tracking details however might not provide ship date. I bought 1 kit at full cost and another at half off, spent a total of $224 ().
As I was typing this grievance I did get an email which was apparently going to have my tracking number, well it’s just my order confirmation AGAIN and still NO tracking number. Extremely disappointed as I was expecting to have this by Dads Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as numerous clients as possible. We truly apologize we could not meet your needs and we hope that when whatever stabilizes once again that you would reassess SNOW.Thank you for providing yourself the chance of becoming part of the SNOW family.
50) and got same on 03-02-20, On 03-20-20, I called customer Providers about being unhappy with the results from the system, They sent out more serum for me to try, which still DID NOT whiten my teeth. I called this company a number of times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t like your product? No concerns! We provide a thirty days cash back guarantee with complete refund on any used or unused items. Client simply needs to pay return label. Merely return your products to us within 1 month of placing your order. Consumer is accountable for return shipping costs.
Any type of refund will be provided as shop credit if returned after your 30-day window. Since of the nature of our company and products, we are not able to restock or resale any items. Please visit our Returns Center to start our return process. ******************************************* I called SNOW within the 30 day period, but they kept jacking me around, SO that the 30 Day duration had passed when the business last sent me the refund site.
Order was provided March 2, 2020. ************************************************************************************** Order was delivered in 3 organization day. We provide a 1 month money back guarantee with complete refund on any utilized or unused items (). Customer just needs to pay return label. Simply return your products to us within 1 month of putting your order – .
Due to the fact that of the nature of our service and products, we are not able to restock or resale any items. SNOW warrants this device for a period of 5 (5) YEARS after the original date of purchase against flaws due to faulty craftsmanship or materials arising from Normal Use of the gadget.
It does NOT cover cosmetic deterioration triggered by reasonable wear and tear, or damage caused by accident, abuse or overlook. Any effort to open or take apart the gadget (or its accessories) will void the warranty. If you find a flaw and inform SNOW during the service warranty duration, SNOW will, at its discretion, change the device free of charge.
To settle this I’m looking for some kind REFUND NOT the exact same jerking around with this company for months. 06/18/2020I purchased a snow teeth bleaching mouth piece. It broke after 1 week, lights stressed out. I emailed the company multiple times over two weeks with no reaction. I likewise included images and my order number.
We deeply excuse the hassle! We are working to resolve this issue as quickly as we can. Initially, please ensure your phone is charged to at least 50% 2nd, please utilize it without a phone case. Third, attempt it in different devices including phone, tablet, computer system, laptop, outlout, and so on.
What type of phone do you have?Give your iPhone USB Gain access to. . Then give you iPhone USB Gain access to. If the accelerating light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can utilize the accelerating mouthpiece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are full. When I had the ability to leave a message – nobody returned my call. I have also sent out various e-mails to inquire on my order. At this point I simply desire a refund, however can’t get ahold of an individual to speak with about my order.
Order has been pressed to the front of the line. We excuse the hassle caused. At the minute we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as lots of clients as possible. We genuinely apologize we couldn’t meet your needs and we hope that when everything stabilizes once again that you would reevaluate SNOW. .Thank you for providing yourself the opportunity of becoming part of the SNOW household.