06/21/2020I positioned an order for Snow teeth Lightening on 5/21/ 2020. I immediately got an email that my order would show up in 1-2 weeks (). I got a created e-mail on 5/24 mentioning that my order would arrive in 7-14 days. My account was charged on 5/26. I sent out an email checking on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no action. Calles 6/16, no action. I don’t even understand if they are still in business. Searched their site and it states they are attempting to deliver orders placed by May fourth? Why are they taking brand-new orders and charging customers if they can’t fill them – .
Order has been pushed in front of the line to ship amongst thousands of other orders. We apologize for the hassle caused. At the minute we are experiencing a high volume of orders and questions and are doing our finest to catch up and get to as many clients as possible.
06/19/2020I positioned my order on 5/23/20, as of today 6/20/20 I still have actually not received shipping/tracking info. I’ve emailed twice and called with no success. . Finally today spoke to representative who mentioned they would email me tracking details but might not supply ship date. I bought 1 kit at complete cost and another at half off, spent a total of $224 ().
As I was typing this grievance I did receive an email which was apparently going to have my tracking number, well it’s just my order verification ONCE AGAIN and still NO tracking number. Extremely disappointed as I was anticipating to have this by Fathers Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and queries and are doing our finest to capture up and get to as many clients as possible. We really apologize we could not meet your requirements and we hope that when everything stabilizes once again that you would reevaluate SNOW.Thank you for giving yourself the opportunity of belonging to the SNOW family.
50) and got exact same on 03-02-20, On 03-20-20, I called consumer Services about being dissatisfied with the arise from the system, They sent out more serum for me to attempt, which still DID NOT lighten my teeth. I contacted this business numerous times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not love your item? No concerns! We offer a thirty days cash back guarantee with complete refund on any utilized or unused items. Customer just has to pay return label. Just return your products to us within 1 month of positioning your order. Consumer is accountable for return shipping costs.
Any type of refund will be released as installment plan if returned after your 30-day window. Since of the nature of our business and items, we are not able to restock or resale any items. Please visit our Returns Center to initiate our return process. ******************************************* I got in touch with SNOW within the thirty days period, but they kept jacking me around, SO that the 1 month duration had passed when the company final sent me the refund website.
Order was provided March 2, 2020. ************************************************************************************** Order was provided in 3 business day. We use an one month cash back ensure with complete refund on any utilized or unused items (). Consumer simply has to pay return label. Merely return your items to us within 30 days of positioning your order – .
Since of the nature of our organization and items, we are unable to restock or resale any products. SNOW warrants this device for a duration of FIVE (5) YEARS after the initial date of purchase against flaws due to malfunctioning workmanship or products developing from Typical Use of the gadget.
It does NOT cover cosmetic degeneration brought on by fair wear and tear, or damage caused by mishap, abuse or disregard. Any effort to open or take apart the gadget (or its accessories) will void the service warranty. If you discover a flaw and alert SNOW during the warranty period, SNOW will, at its discretion, replace the device complimentary of charge.
To settle this I’m searching for some kind REFUND NOT the exact same jerking around with this company for months. 06/18/2020I bought a snow teeth bleaching mouth piece. It broke after 1 week, lights burnt out. I emailed the business numerous times over two weeks with no reaction. I also included photos and my order number.
We deeply excuse the hassle! We are working to solve this issue as quickly as we can. Initially, please make certain your phone is credited a minimum of 50% 2nd, please use it without a phone case. Third, attempt it in various gadgets consisting of phone, tablet, computer, laptop computer, outlout, etc.
What sort of phone do you have?Give your iPhone USB Gain access to. . Then offer you iPhone USB Access. If the speeding up light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can utilize the speeding up mouthpiece without the light. Simply keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I had the ability to leave a message – nobody returned my call. I have also sent various emails to ask on my order. At this moment I simply desire a refund, but can’t get ahold of an individual to speak with about my order.
Order has been pressed to the front of the line. We say sorry for the hassle caused. At the minute we are experiencing a high volume of orders and questions and are doing our best to catch up and get to as lots of clients as possible. We really apologize we couldn’t fulfill your needs and we hope that when everything normalizes once again that you would reconsider SNOW. .Thank you for giving yourself the opportunity of being part of the SNOW household.