06/21/2020I placed an order for Snow teeth Whitening on 5/21/ 2020. I instantly received an e-mail that my order would show up in 1-2 weeks (). I received a created email on 5/24 mentioning that my order would show up in 7-14 days. My account was charged on 5/26. I sent out an e-mail checking on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no response. Calles 6/16, no reaction. I don’t even know if they are still in organization. Searched their website and it states they are trying to ship orders put by May fourth? Why are they taking brand-new orders and charging consumers if they can’t fill them – .
Order has actually been pressed in front of the line to ship among countless other orders. We excuse the inconvenience caused. At the minute we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as numerous customers as possible.
06/19/2020I placed my order on 5/23/20, since today 6/20/20 I still have not gotten shipping/tracking info. I have actually emailed two times and called with no success. . Finally today spoke with agent who mentioned they would email me tracking information but could not provide ship date. I bought 1 set at complete rate and another at half off, spent an overall of $224 ().
As I was typing this complaint I did get an e-mail which was allegedly going to have my tracking number, well it’s just my order confirmation AGAIN and still NO tracking number. Really disappointed as I was anticipating to have this by Dads Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as lots of consumers as possible. We genuinely apologize we could not satisfy your requirements and we hope that when everything normalizes again that you would reassess SNOW.Thank you for giving yourself the opportunity of becoming part of the SNOW family.
50) and got very same on 03-02-20, On 03-20-20, I called customer Services about being unhappy with the arise from the system, They sent out more serum for me to attempt, which still DID NOT whiten my teeth. I called this company a number of times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t love your item? No concerns! We provide a 1 month refund guarantee with complete refund on any utilized or unused products. Consumer simply has to pay return label. Merely return your products to us within thirty days of placing your order. Client is accountable for return shipping expenses.
Any kind of refund will be released as installment plan if returned after your 30-day window. Because of the nature of our organization and products, we are not able to restock or resale any products. Please visit our Returns Center to start our return process. ******************************************* I called SNOW within the 30 day period, however they kept jacking me around, SO that the one month duration had passed when the company last sent me the refund website.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 business day. We provide a thirty days refund ensure with full refund on any used or unused products (). Client just needs to pay return label. Simply return your products to us within one month of placing your order – .
Since of the nature of our service and products, we are not able to restock or resale any products. SNOW warrants this device for a duration of 5 (5) YEARS after the original date of purchase against flaws due to defective workmanship or products occurring from Normal Usage of the device.
It does NOT cover cosmetic wear and tear triggered by fair wear and tear, or damage caused by accident, abuse or neglect. Any attempt to open or take apart the gadget (or its accessories) will void the guarantee. If you discover a problem and inform SNOW throughout the service warranty period, SNOW will, at its discretion, replace the device complimentary of charge.
To settle this I’m searching for some kind REFUND NOT the exact same jerking around with this company for months. 06/18/2020I purchased a snow teeth lightening mouth piece. It broke after 1 week, lights stressed out. I emailed the company multiple times over 2 weeks with no response. I also consisted of photos and my order number.
We deeply apologize for the inconvenience! We are working to fix this concern as rapidly as we can. Initially, please make sure your phone is credited a minimum of 50% Second, please utilize it without a phone case. Third, attempt it in various devices consisting of phone, tablet, computer system, laptop computer, outlout, and so on.
What type of phone do you have?Give your iPhone USB Gain access to. . Then provide you iPhone USB Access. If the accelerating light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can utilize the accelerating mouth piece without the light. Just keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are full. When I had the ability to leave a message – nobody returned my call. I have also sent out various e-mails to ask on my order. At this moment I simply desire a refund, however can’t get ahold of a person to speak to about my order.
Order has been pushed to the front of the line. We apologize for the hassle caused. At the moment we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as many consumers as possible. We truly apologize we couldn’t fulfill your requirements and we hope that when whatever stabilizes again that you would reconsider SNOW. .Thank you for providing yourself the chance of becoming part of the SNOW household.