06/21/2020I placed an order for Snow teeth Whitening on 5/21/ 2020. I immediately received an email that my order would get here in 1-2 weeks (). I got a created email on 5/24 stating that my order would show up in 7-14 days. My account was charged on 5/26. I sent an email monitoring on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no response. Calles 6/16, no response. I don’t even know if they are still in service. Looked on their website and it says they are attempting to ship orders put by May 4th? Why are they taking brand-new orders and charging consumers if they can’t fill them – .
Order has been pressed in front of the line to deliver out amongst thousands of other orders. We excuse the hassle triggered. At the moment we are experiencing a high volume of orders and questions and are doing our best to catch up and get to as many consumers as possible.
06/19/2020I put my order on 5/23/20, since today 6/20/20 I still have actually not gotten shipping/tracking info. I have actually emailed twice and called with no success. . Finally today spoke to representative who mentioned they would email me tracking information however might not supply ship date. I acquired 1 set at full price and another at half off, spent an overall of $224 ().
As I was typing this grievance I did receive an email which was allegedly going to have my tracking number, well it’s just my order verification ONCE AGAIN and still NO tracking number. Really disappointed as I was expecting to have this by Fathers Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as many customers as possible. We truly apologize we couldn’t meet your needs and we hope that when whatever normalizes once again that you would reevaluate SNOW.Thank you for giving yourself the chance of belonging to the SNOW family.
50) and received very same on 03-02-20, On 03-20-20, I contacted consumer Solutions about being dissatisfied with the results from the system, They sent more serum for me to try, which still DID NOT lighten my teeth. I called this business a number of times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t enjoy your item? No worries! We provide a thirty days money back ensure with complete refund on any utilized or unused products. Customer simply needs to pay return label. Simply return your items to us within one month of placing your order. Client is accountable for return shipping expenses.
Any kind of refund will be released as shop credit if returned after your 30-day window. Because of the nature of our business and products, we are not able to restock or resale any items. Please visit our Returns Center to start our return procedure. ******************************************* I got in touch with SNOW within the one month duration, but they kept jacking me around, SO that the 30 Day period had passed when the company last sent me the refund website.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 company day. We provide an one month refund ensure with full refund on any used or unused items (). Client simply needs to pay return label. Merely return your items to us within thirty days of positioning your order – .
Due to the fact that of the nature of our company and products, we are unable to restock or resale any items. SNOW warrants this device for a period of FIVE (5) YEARS after the initial date of purchase against problems due to malfunctioning workmanship or products developing from Normal Use of the gadget.
It does NOT cover cosmetic degeneration caused by reasonable wear and tear, or damage triggered by accident, abuse or disregard. Any effort to open or take apart the gadget (or its accessories) will void the guarantee. If you discover a problem and inform SNOW during the warranty period, SNOW will, at its discretion, replace the gadget totally free of charge.
To settle this I’m searching for some kind REFUND NOT the very same jerking around with this company for months. 06/18/2020I bought a snow teeth lightening mouthpiece. It broke after 1 week, lights stressed out. I emailed the company numerous times over two weeks with no action. I also included images and my order number.
We deeply say sorry for the trouble! We are working to resolve this concern as quickly as we can. First, please make sure your phone is charged to a minimum of 50% Second, please utilize it without a phone case. Third, try it in different devices including phone, tablet, computer, laptop, outlout, and so on.
What kind of phone do you have?Give your iPhone USB Gain access to. . Then provide you iPhone USB Gain access to. If the speeding up light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can utilize the speeding up mouthpiece without the light. Just keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I was able to leave a message – no one returned my call. I have actually likewise sent out numerous e-mails to inquire on my order. At this moment I just desire a refund, but can’t get ahold of a person to speak to about my order.
Order has actually been pressed to the front of the line. We excuse the inconvenience caused. At the moment we are experiencing a high volume of orders and queries and are doing our finest to catch up and get to as many clients as possible. We really apologize we could not satisfy your requirements and we hope that when whatever stabilizes once again that you would reconsider SNOW. .Thank you for providing yourself the chance of becoming part of the SNOW household.