06/21/2020I put an order for Snow teeth Lightening on 5/21/ 2020. I right away got an e-mail that my order would arrive in 1-2 weeks (). I got a generated email on 5/24 specifying that my order would get here in 7-14 days. My account was charged on 5/26. I sent out an email checking on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no response. Calles 6/16, no response. I do not even know if they are still in service. Looked on their site and it states they are attempting to deliver orders placed by May fourth? Why are they taking new orders and charging clients if they can’t fill them – .
Order has been pressed in front of the line to ship out among thousands of other orders. We say sorry for the hassle caused. At the moment we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as numerous customers as possible.
06/19/2020I placed my order on 5/23/20, since today 6/20/20 I still have actually not received shipping/tracking details. I have actually emailed twice and called without any success. . Lastly today talked to agent who specified they would email me tracking information but could not provide ship date. I acquired 1 kit at full price and another at half off, invested an overall of $224 ().
As I was typing this complaint I did get an email which was allegedly going to have my tracking number, well it’s simply my order confirmation ONCE AGAIN and still NO tracking number. Extremely disappointed as I was expecting to have this by Fathers Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and inquiries and are doing our best to catch up and get to as numerous customers as possible. We truly apologize we could not meet your requirements and we hope that when whatever stabilizes again that you would reassess SNOW.Thank you for giving yourself the opportunity of being part of the SNOW household.
50) and received very same on 03-02-20, On 03-20-20, I called client Services about being unhappy with the arise from the system, They sent out more serum for me to attempt, which still DID NOT bleach my teeth. I called this company several times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t enjoy your item? No worries! We use an one month money back ensure with full refund on any utilized or unused items. Consumer just needs to pay return label. Merely return your items to us within one month of placing your order. Consumer is accountable for return shipping costs.
Any kind of refund will be provided as store credit if returned after your 30-day window. Due to the fact that of the nature of our organization and products, we are not able to restock or resale any products. Please visit our Returns Center to initiate our return process. ******************************************* I contacted SNOW within the 1 month duration, however they kept jacking me around, SO that the 1 month period had passed when the business final sent me the refund website.
Order was provided March 2, 2020. ************************************************************************************** Order was delivered in 3 business day. We use a 30 day refund ensure with full refund on any utilized or unused items (). Customer simply has to pay return label. Simply return your products to us within one month of putting your order – .
Since of the nature of our company and products, we are unable to restock or resale any items. SNOW warrants this gadget for a duration of FIVE (5) YEARS after the original date of purchase against defects due to defective workmanship or products arising from Normal Use of the gadget.
It does NOT cover cosmetic deterioration triggered by reasonable wear and tear, or damage brought on by accident, abuse or neglect. Any effort to open or take apart the gadget (or its accessories) will void the guarantee. If you find a problem and alert SNOW throughout the service warranty duration, SNOW will, at its discretion, replace the gadget complimentary of charge.
To settle this I’m looking for some kind REFUND NOT the very same jerking around with this company for months. 06/18/2020I bought a snow teeth lightening mouth piece. It broke after 1 week, lights burnt out. I emailed the business multiple times over two weeks without any reaction. I also consisted of images and my order number.
We deeply say sorry for the hassle! We are working to solve this problem as quickly as we can. Initially, please ensure your phone is charged to a minimum of 50% 2nd, please use it without a phone case. Third, try it in different gadgets consisting of phone, tablet, computer, laptop, outlout, and so on.
What sort of phone do you have?Give your iPhone USB Access. . Then provide you iPhone USB Access. If the accelerating light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can use the accelerating mouthpiece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I was able to leave a message – nobody returned my call. I have actually likewise sent numerous e-mails to ask on my order. At this point I simply want a refund, however can’t get ahold of an individual to talk to about my order.
Order has been pushed to the front of the line. We say sorry for the trouble triggered. At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as numerous customers as possible. We truly apologize we could not satisfy your needs and we hope that when whatever normalizes again that you would reconsider SNOW. .Thank you for offering yourself the opportunity of becoming part of the SNOW family.