06/21/2020I positioned an order for Snow teeth Whitening on 5/21/ 2020. I instantly got an email that my order would show up in 1-2 weeks (). I got a produced email on 5/24 specifying that my order would show up in 7-14 days. My account was charged on 5/26. I sent out an e-mail monitoring on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no action. Calles 6/16, no response. I do not even know if they are still in business. Searched their site and it says they are attempting to ship orders positioned by May 4th? Why are they taking brand-new orders and charging consumers if they can’t fill them – .
Order has been pushed in front of the line to ship amongst thousands of other orders. We excuse the hassle triggered. At the minute we are experiencing a high volume of orders and questions and are doing our best to catch up and get to as numerous consumers as possible.
06/19/2020I placed my order on 5/23/20, since today 6/20/20 I still have not gotten shipping/tracking info. I’ve emailed twice and called with no success. . Finally today talked to agent who stated they would email me tracking info however could not supply ship date. I acquired 1 set at complete rate and another at half off, invested a total of $224 ().
As I was typing this problem I did get an e-mail which was apparently going to have my tracking number, well it’s just my order confirmation ONCE AGAIN and still NO tracking number. Very disappointed as I was anticipating to have this by Fathers Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as many clients as possible. We genuinely apologize we could not satisfy your requirements and we hope that when everything normalizes again that you would reassess SNOW.Thank you for offering yourself the opportunity of belonging to the SNOW household.
50) and received exact same on 03-02-20, On 03-20-20, I called client Services about being dissatisfied with the arise from the system, They sent more serum for me to attempt, which still DID NOT bleach my teeth. I called this company several times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t enjoy your item? No concerns! We provide a 30 day cash back guarantee with complete refund on any utilized or unused items. Customer simply has to pay return label. Simply return your products to us within 1 month of placing your order. Consumer is accountable for return shipping costs.
Any kind of refund will be provided as shop credit if returned after your 30-day window. Due to the fact that of the nature of our service and products, we are not able to restock or resale any products. Please visit our Returns Center to start our return procedure. ******************************************* I called SNOW within the 30 day period, but they kept jacking me around, SO that the thirty days period had passed when the company last sent me the refund site.
Order was provided March 2, 2020. ************************************************************************************** Order was provided in 3 company day. We provide a 30 day cash back guarantee with full refund on any used or unused products (). Client simply has to pay return label. Merely return your items to us within one month of putting your order – .
Because of the nature of our organization and products, we are unable to restock or resale any items. SNOW warrants this gadget for a period of FIVE (5) YEARS after the initial date of purchase versus problems due to defective craftsmanship or products developing from Normal Use of the device.
It does NOT cover cosmetic degeneration caused by reasonable wear and tear, or damage brought on by accident, abuse or disregard. Any attempt to open or take apart the gadget (or its devices) will void the service warranty. If you find a problem and inform SNOW during the warranty period, SNOW will, at its discretion, replace the gadget free of charge.
To settle this I’m looking for some kind REFUND NOT the very same jerking around with this business for months. 06/18/2020I purchased a snow teeth whitening mouth piece. It broke after 1 week, lights burnt out. I emailed the company several times over 2 weeks with no response. I also consisted of pictures and my order number.
We deeply say sorry for the inconvenience! We are working to resolve this concern as quickly as we can. First, please ensure your phone is charged to a minimum of 50% 2nd, please use it without a phone case. Third, attempt it in various gadgets including phone, tablet, computer system, laptop, outlout, and so on.
What sort of phone do you have?Give your iPhone USB Gain access to. . Then provide you iPhone USB Gain access to. If the speeding up light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can use the speeding up mouthpiece without the light. Just keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are full. When I was able to leave a message – no one returned my call. I have actually also sent various emails to inquire on my order. At this moment I just want a refund, however can’t get ahold of a person to speak with about my order.
Order has actually been pressed to the front of the line. We ask forgiveness for the trouble caused. At the moment we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as numerous consumers as possible. We genuinely apologize we could not meet your needs and we hope that when everything stabilizes once again that you would reevaluate SNOW. .Thank you for giving yourself the chance of becoming part of the SNOW household.