06/21/2020I placed an order for Snow teeth Bleaching on 5/21/ 2020. I immediately received an e-mail that my order would get here in 1-2 weeks (). I got a generated e-mail on 5/24 specifying that my order would show up in 7-14 days. My account was charged on 5/26. I sent out an e-mail checking on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no response. Calles 6/16, no reaction. I do not even understand if they are still in organization. Searched their site and it says they are attempting to ship orders positioned by May fourth? Why are they taking new orders and charging clients if they can’t fill them – .
Order has been pushed in front of the line to ship among countless other orders. We ask forgiveness for the hassle triggered. At the minute we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as numerous customers as possible.
06/19/2020I positioned my order on 5/23/20, since today 6/20/20 I still have not gotten shipping/tracking info. I’ve emailed two times and called with no success. . Finally today talked to representative who specified they would email me tracking info however could not provide ship date. I bought 1 kit at complete rate and another at half off, invested a total of $224 ().
As I was typing this problem I did receive an e-mail which was supposedly going to have my tracking number, well it’s just my order verification ONCE AGAIN and still NO tracking number. Extremely dissatisfied as I was expecting to have this by Dads Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and queries and are doing our finest to catch up and get to as many customers as possible. We truly apologize we could not satisfy your requirements and we hope that when whatever normalizes once again that you would reconsider SNOW.Thank you for offering yourself the chance of being part of the SNOW household.
50) and got same on 03-02-20, On 03-20-20, I contacted customer Solutions about being unhappy with the arise from the system, They sent more serum for me to attempt, which still DID NOT whiten my teeth. I called this business numerous times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t love your product? No worries! We provide a thirty days cash back guarantee with full refund on any utilized or unused products. Consumer simply has to pay return label. Merely return your items to us within 30 days of putting your order. Client is accountable for return shipping expenses.
Any type of refund will be released as store credit if returned after your 30-day window. Due to the fact that of the nature of our organization and products, we are unable to restock or resale any products. Please visit our Returns Center to initiate our return process. ******************************************* I contacted SNOW within the thirty days period, however they kept jacking me around, SO that the one month period had passed when the business final sent me the refund website.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 service day. We provide a thirty days money back ensure with full refund on any utilized or unused products (). Client just needs to pay return label. Just return your items to us within one month of positioning your order – .
Since of the nature of our service and products, we are not able to restock or resale any products. SNOW warrants this device for a duration of FIVE (5) YEARS after the original date of purchase against defects due to malfunctioning craftsmanship or materials emerging from Typical Usage of the device.
It does NOT cover cosmetic wear and tear triggered by reasonable wear and tear, or damage triggered by mishap, abuse or neglect. Any effort to open or take apart the device (or its devices) will void the guarantee. If you find a problem and alert SNOW throughout the service warranty period, SNOW will, at its discretion, change the device free of charge.
To settle this I’m searching for some kind REFUND NOT the very same jerking around with this business for months. 06/18/2020I purchased a snow teeth bleaching mouthpiece. It broke after 1 week, lights stressed out. I emailed the company numerous times over two weeks without any reaction. I also consisted of images and my order number.
We deeply ask forgiveness for the hassle! We are working to fix this concern as quickly as we can. Initially, please make sure your phone is credited at least 50% 2nd, please use it without a phone case. Third, try it in various gadgets consisting of phone, tablet, computer, laptop computer, outlout, etc.
What kind of phone do you have?Give your iPhone USB Access. . Then provide you iPhone USB Gain access to. If the accelerating light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can use the speeding up mouth piece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I was able to leave a message – no one returned my call. I have actually also sent out various emails to ask on my order. At this moment I simply want a refund, however can’t get ahold of a person to speak with about my order.
Order has actually been pressed to the front of the line. We ask forgiveness for the inconvenience caused. At the moment we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as numerous customers as possible. We genuinely apologize we couldn’t fulfill your needs and we hope that when everything normalizes once again that you would reevaluate SNOW. .Thank you for offering yourself the chance of becoming part of the SNOW household.