06/21/2020I put an order for Snow teeth Lightening on 5/21/ 2020. I immediately got an e-mail that my order would show up in 1-2 weeks (). I received a produced e-mail on 5/24 mentioning that my order would show up in 7-14 days. My account was charged on 5/26. I sent an email checking on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no response. Calles 6/16, no reaction. I do not even know if they are still in company. Looked on their site and it says they are attempting to deliver orders placed by May 4th? Why are they taking brand-new orders and charging clients if they can’t fill them – .
Order has been pressed in front of the line to ship out among thousands of other orders. We excuse the hassle caused. At the moment we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as numerous clients as possible.
06/19/2020I placed my order on 5/23/20, as of today 6/20/20 I still have not received shipping/tracking info. I’ve emailed twice and called without any success. . Lastly today spoke to representative who stated they would email me tracking info but might not provide ship date. I purchased 1 package at complete price and another at half off, spent an overall of $224 ().
As I was typing this grievance I did receive an e-mail which was supposedly going to have my tracking number, well it’s simply my order verification ONCE AGAIN and still NO tracking number. Very dissatisfied as I was expecting to have this by Fathers Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and questions and are doing our finest to catch up and get to as many customers as possible. We genuinely apologize we could not fulfill your requirements and we hope that when everything stabilizes again that you would reconsider SNOW.Thank you for offering yourself the chance of belonging to the SNOW household.
50) and received very same on 03-02-20, On 03-20-20, I got in touch with consumer Services about being dissatisfied with the arise from the system, They sent out more serum for me to attempt, which still DID NOT bleach my teeth. I called this company a number of times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t enjoy your item? No worries! We provide a 1 month refund guarantee with full refund on any utilized or unused products. Consumer just has to pay return label. Simply return your products to us within 30 days of placing your order. Customer is accountable for return shipping costs.
Any kind of refund will be issued as shop credit if returned after your 30-day window. Because of the nature of our business and products, we are not able to restock or resale any products. Please visit our Returns Center to start our return procedure. ******************************************* I contacted SNOW within the 30 day period, but they kept jacking me around, SO that the 30 Day duration had actually passed when the business final sent me the refund website.
Order was provided March 2, 2020. ************************************************************************************** Order was provided in 3 business day. We offer a 30 day refund ensure with full refund on any utilized or unused products (). Client simply has to pay return label. Just return your items to us within one month of positioning your order – .
Due to the fact that of the nature of our company and products, we are not able to restock or resale any products. SNOW warrants this device for a duration of 5 (5) YEARS after the initial date of purchase against problems due to faulty craftsmanship or materials arising from Typical Use of the gadget.
It does NOT cover cosmetic wear and tear caused by fair wear and tear, or damage triggered by accident, abuse or disregard. Any effort to open or take apart the gadget (or its devices) will void the service warranty. If you find a defect and inform SNOW during the warranty duration, SNOW will, at its discretion, replace the device free of charge.
To settle this I’m searching for some kind REFUND NOT the very same jerking around with this business for months. 06/18/2020I purchased a snow teeth bleaching mouth piece. It broke after 1 week, lights stressed out. I emailed the business multiple times over 2 weeks without any response. I likewise consisted of photos and my order number.
We deeply excuse the hassle! We are working to resolve this problem as quickly as we can. Initially, please make certain your phone is credited a minimum of 50% Second, please utilize it without a phone case. Third, try it in various gadgets consisting of phone, tablet, computer system, laptop computer, outlout, and so on.
What kind of phone do you have?Give your iPhone USB Access. . Then offer you iPhone USB Gain access to. If the accelerating light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can utilize the accelerating mouth piece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are full. When I had the ability to leave a message – no one returned my call. I have also sent out many e-mails to inquire on my order. At this moment I simply want a refund, but can’t get ahold of a person to speak to about my order.
Order has actually been pushed to the front of the line. We excuse the hassle triggered. At the minute we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as lots of consumers as possible. We truly apologize we couldn’t meet your needs and we hope that when whatever stabilizes once again that you would reassess SNOW. .Thank you for offering yourself the opportunity of becoming part of the SNOW household.