06/21/2020I positioned an order for Snow teeth Whitening on 5/21/ 2020. I instantly received an email that my order would arrive in 1-2 weeks (). I received a produced e-mail on 5/24 specifying that my order would show up in 7-14 days. My account was charged on 5/26. I sent an e-mail checking on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no reaction. Calles 6/16, no response. I do not even understand if they are still in organization. Looked on their website and it states they are trying to ship orders positioned by May fourth? Why are they taking new orders and charging consumers if they can’t fill them – .
Order has actually been pressed in front of the line to ship out amongst countless other orders. We excuse the inconvenience caused. At the minute we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as numerous clients as possible.
06/19/2020I put my order on 5/23/20, as of today 6/20/20 I still have not gotten shipping/tracking details. I have actually emailed twice and called without any success. . Finally today spoke to agent who stated they would email me tracking info however might not provide ship date. I purchased 1 package at complete cost and another at half off, invested an overall of $224 ().
As I was typing this complaint I did receive an email which was supposedly going to have my tracking number, well it’s simply my order confirmation AGAIN and still NO tracking number. Extremely dissatisfied as I was anticipating to have this by Fathers Day. Order was pressed to the front of the line.
At the minute we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as lots of consumers as possible. We truly apologize we couldn’t fulfill your requirements and we hope that when whatever normalizes again that you would reconsider SNOW.Thank you for giving yourself the chance of being part of the SNOW household.
50) and received very same on 03-02-20, On 03-20-20, I contacted consumer Services about being dissatisfied with the arise from the system, They sent out more serum for me to attempt, which still DID NOT lighten my teeth. I called this business several times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not like your item? No concerns! We offer a 30 day refund ensure with complete refund on any utilized or unused items. Consumer just has to pay return label. Simply return your products to us within 30 days of putting your order. Consumer is accountable for return shipping costs.
Any kind of refund will be provided as store credit if returned after your 30-day window. Because of the nature of our business and items, we are unable to restock or resale any products. Please visit our Returns Center to start our return process. ******************************************* I got in touch with SNOW within the one month duration, but they kept jacking me around, SO that the 1 month duration had passed when the business final sent me the refund site.
Order was provided March 2, 2020. ************************************************************************************** Order was provided in 3 business day. We provide a 1 month cash back guarantee with full refund on any used or unused products (). Customer simply has to pay return label. Just return your items to us within thirty days of placing your order – .
Since of the nature of our organization and items, we are unable to restock or resale any products. SNOW warrants this device for a duration of 5 (5) YEARS after the initial date of purchase against flaws due to faulty craftsmanship or products emerging from Normal Usage of the gadget.
It does NOT cover cosmetic wear and tear caused by reasonable wear and tear, or damage triggered by mishap, abuse or neglect. Any attempt to open or take apart the gadget (or its accessories) will void the warranty. If you discover a flaw and alert SNOW throughout the warranty duration, SNOW will, at its discretion, replace the device free of charge.
To settle this I’m trying to find some kind REFUND NOT the exact same jerking around with this company for months. 06/18/2020I bought a snow teeth whitening mouthpiece. It broke after 1 week, lights burnt out. I emailed the business numerous times over two weeks without any response. I also included photos and my order number.
We deeply ask forgiveness for the inconvenience! We are working to resolve this concern as quickly as we can. First, please ensure your phone is charged to a minimum of 50% 2nd, please utilize it without a phone case. Third, try it in various devices consisting of phone, tablet, computer, laptop, outlout, etc.
What sort of phone do you have?Give your iPhone USB Gain access to. . Then give you iPhone USB Access. If the speeding up light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can use the speeding up mouthpiece without the light. Just keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are full. When I had the ability to leave a message – no one returned my call. I have likewise sent numerous e-mails to inquire on my order. At this point I simply want a refund, however can’t get ahold of an individual to speak with about my order.
Order has been pushed to the front of the line. We excuse the trouble triggered. At the moment we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as lots of customers as possible. We truly apologize we couldn’t satisfy your needs and we hope that when whatever stabilizes once again that you would reassess SNOW. .Thank you for offering yourself the opportunity of becoming part of the SNOW household.