06/21/2020I put an order for Snow teeth Whitening on 5/21/ 2020. I instantly received an e-mail that my order would show up in 1-2 weeks (). I received a generated e-mail on 5/24 mentioning that my order would get here in 7-14 days. My account was charged on 5/26. I sent an email checking on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no reaction. Calles 6/16, no reaction. I do not even understand if they are still in service. Searched their site and it states they are trying to ship orders placed by May 4th? Why are they taking new orders and charging customers if they can’t fill them – .
Order has been pressed in front of the line to ship among thousands of other orders. We excuse the hassle triggered. At the minute we are experiencing a high volume of orders and questions and are doing our best to catch up and get to as many customers as possible.
06/19/2020I put my order on 5/23/20, since today 6/20/20 I still have not received shipping/tracking details. I’ve emailed twice and called without any success. . Finally today spoke with representative who mentioned they would email me tracking info however could not provide ship date. I acquired 1 kit at complete price and another at half off, spent a total of $224 ().
As I was typing this problem I did get an e-mail which was supposedly going to have my tracking number, well it’s simply my order confirmation ONCE AGAIN and still NO tracking number. Extremely disappointed as I was expecting to have this by Daddies Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to capture up and get to as lots of customers as possible. We truly apologize we couldn’t satisfy your requirements and we hope that when everything stabilizes again that you would reassess SNOW.Thank you for offering yourself the chance of belonging to the SNOW family.
50) and got very same on 03-02-20, On 03-20-20, I got in touch with customer Solutions about being dissatisfied with the arise from the system, They sent out more serum for me to attempt, which still DID NOT lighten my teeth. I called this company several times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t enjoy your item? No concerns! We use a 1 month refund guarantee with complete refund on any used or unused items. Customer just needs to pay return label. Just return your products to us within 1 month of putting your order. Consumer is accountable for return shipping costs.
Any type of refund will be provided as installment plan if returned after your 30-day window. Because of the nature of our business and items, we are unable to restock or resale any products. Please visit our Returns Center to initiate our return procedure. ******************************************* I got in touch with SNOW within the 1 month period, however they kept jacking me around, SO that the 30 Day duration had actually passed when the business last sent me the refund site.
Order was provided March 2, 2020. ************************************************************************************** Order was delivered in 3 service day. We use a 30 day cash back ensure with complete refund on any utilized or unused items (). Customer just has to pay return label. Simply return your products to us within 30 days of positioning your order – .
Due to the fact that of the nature of our service and products, we are not able to restock or resale any items. SNOW warrants this gadget for a period of 5 (5) YEARS after the initial date of purchase versus defects due to defective craftsmanship or products emerging from Regular Usage of the device.
It does NOT cover cosmetic degeneration triggered by reasonable wear and tear, or damage brought on by mishap, misuse or neglect. Any effort to open or take apart the device (or its devices) will void the guarantee. If you discover a defect and inform SNOW throughout the warranty duration, SNOW will, at its discretion, replace the gadget complimentary of charge.
To settle this I’m trying to find some kind REFUND NOT the exact same jerking around with this business for months. 06/18/2020I acquired a snow teeth lightening mouthpiece. It broke after 1 week, lights burnt out. I emailed the company numerous times over 2 weeks with no action. I also included pictures and my order number.
We deeply apologize for the hassle! We are working to fix this problem as quickly as we can. Initially, please make sure your phone is charged to a minimum of 50% Second, please utilize it without a phone case. Third, try it in various gadgets including phone, tablet, computer, laptop, outlout, etc.
What type of phone do you have?Give your iPhone USB Gain access to. . Then offer you iPhone USB Gain access to. If the speeding up light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can utilize the accelerating mouth piece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I was able to leave a message – nobody returned my call. I have actually also sent out many emails to inquire on my order. At this point I just desire a refund, however can’t get ahold of a person to speak with about my order.
Order has actually been pressed to the front of the line. We excuse the trouble caused. At the moment we are experiencing a high volume of orders and inquiries and are doing our best to catch up and get to as many clients as possible. We truly apologize we could not fulfill your requirements and we hope that when everything stabilizes once again that you would reassess SNOW. .Thank you for providing yourself the chance of becoming part of the SNOW family.