06/21/2020I placed an order for Snow teeth Whitening on 5/21/ 2020. I immediately received an e-mail that my order would show up in 1-2 weeks (). I received a created e-mail on 5/24 stating that my order would arrive in 7-14 days. My account was charged on 5/26. I sent out an e-mail checking on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no response. Calles 6/16, no reaction. I do not even know if they are still in company. Searched their site and it says they are trying to ship orders placed by May fourth? Why are they taking new orders and charging consumers if they can’t fill them – .
Order has been pressed in front of the line to ship out amongst thousands of other orders. We excuse the inconvenience caused. At the moment we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as numerous clients as possible.
06/19/2020I placed my order on 5/23/20, since today 6/20/20 I still have not gotten shipping/tracking details. I have actually emailed twice and called without any success. . Lastly today spoke with agent who specified they would email me tracking information but could not supply ship date. I purchased 1 kit at full rate and another at half off, spent a total of $224 ().
As I was typing this problem I did receive an e-mail which was supposedly going to have my tracking number, well it’s just my order verification ONCE AGAIN and still NO tracking number. Extremely disappointed as I was anticipating to have this by Fathers Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as many consumers as possible. We truly apologize we couldn’t meet your needs and we hope that when whatever stabilizes once again that you would reevaluate SNOW.Thank you for offering yourself the chance of becoming part of the SNOW household.
50) and got very same on 03-02-20, On 03-20-20, I called customer Providers about being unhappy with the arise from the system, They sent more serum for me to try, which still DID NOT lighten my teeth. I called this business several times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t love your item? No worries! We provide a 1 month money back guarantee with full refund on any used or unused products. Customer just has to pay return label. Merely return your products to us within 30 days of positioning your order. Consumer is responsible for return shipping expenses.
Any type of refund will be provided as shop credit if returned after your 30-day window. Since of the nature of our service and products, we are unable to restock or resale any products. Please visit our Returns Center to start our return procedure. ******************************************* I got in touch with SNOW within the 1 month period, but they kept jacking me around, SO that the thirty days duration had passed when the company last sent me the refund site.
Order was provided March 2, 2020. ************************************************************************************** Order was delivered in 3 service day. We provide an one month cash back guarantee with full refund on any used or unused items (). Customer just needs to pay return label. Simply return your products to us within 30 days of positioning your order – .
Since of the nature of our business and products, we are not able to restock or resale any products. SNOW warrants this device for a duration of 5 (5) YEARS after the initial date of purchase versus flaws due to faulty craftsmanship or materials occurring from Regular Usage of the device.
It does NOT cover cosmetic wear and tear brought on by fair wear and tear, or damage brought on by accident, misuse or overlook. Any effort to open or take apart the device (or its accessories) will void the guarantee. If you find a problem and notify SNOW throughout the service warranty duration, SNOW will, at its discretion, replace the gadget complimentary of charge.
To settle this I’m searching for some kind REFUND NOT the same jerking around with this company for months. 06/18/2020I bought a snow teeth lightening mouthpiece. It broke after 1 week, lights stressed out. I emailed the company numerous times over 2 weeks without any response. I also consisted of photos and my order number.
We deeply apologize for the trouble! We are working to resolve this issue as rapidly as we can. Initially, please make sure your phone is charged to at least 50% Second, please utilize it without a phone case. Third, attempt it in various gadgets including phone, tablet, computer, laptop computer, outlout, etc.
What sort of phone do you have?Give your iPhone USB Access. . Then give you iPhone USB Access. If the speeding up light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can utilize the accelerating mouth piece without the light. Simply keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are full. When I had the ability to leave a message – nobody returned my call. I have actually likewise sent various emails to ask on my order. At this point I simply want a refund, however can’t get ahold of a person to speak with about my order.
Order has been pressed to the front of the line. We say sorry for the hassle caused. At the minute we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as lots of consumers as possible. We really apologize we couldn’t fulfill your requirements and we hope that when whatever normalizes again that you would reassess SNOW. .Thank you for offering yourself the opportunity of belonging to the SNOW household.