06/21/2020I placed an order for Snow teeth Whitening on 5/21/ 2020. I immediately got an e-mail that my order would arrive in 1-2 weeks (). I received a created e-mail on 5/24 stating that my order would arrive in 7-14 days. My account was charged on 5/26. I sent out an email checking on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no response. Calles 6/16, no action. I do not even understand if they are still in organization. Looked on their website and it states they are attempting to ship orders positioned by May 4th? Why are they taking new orders and charging customers if they can’t fill them – .
Order has been pressed in front of the line to ship amongst thousands of other orders. We excuse the hassle caused. At the moment we are experiencing a high volume of orders and inquiries and are doing our best to catch up and get to as numerous consumers as possible.
06/19/2020I positioned my order on 5/23/20, as of today 6/20/20 I still have actually not received shipping/tracking info. I have actually emailed two times and called with no success. . Finally today talked to representative who stated they would email me tracking details however could not offer ship date. I bought 1 kit at complete rate and another at half off, invested a total of $224 ().
As I was typing this grievance I did receive an email which was allegedly going to have my tracking number, well it’s simply my order confirmation AGAIN and still NO tracking number. Extremely disappointed as I was expecting to have this by Dads Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and questions and are doing our best to catch up and get to as numerous clients as possible. We truly apologize we couldn’t fulfill your needs and we hope that when everything stabilizes again that you would reassess SNOW.Thank you for offering yourself the opportunity of belonging to the SNOW family.
50) and got very same on 03-02-20, On 03-20-20, I called client Services about being dissatisfied with the arise from the system, They sent more serum for me to try, which still DID NOT bleach my teeth. I called this company several times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t like your item? No worries! We provide a 30 day cash back ensure with full refund on any used or unused products. Consumer simply needs to pay return label. Merely return your products to us within 1 month of positioning your order. Client is responsible for return shipping costs.
Any kind of refund will be released as installment plan if returned after your 30-day window. Since of the nature of our company and items, we are not able to restock or resale any items. Please visit our Returns Center to start our return procedure. ******************************************* I contacted SNOW within the thirty days duration, but they kept jacking me around, SO that the 1 month period had passed when the company last sent me the refund website.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 business day. We provide a 30 day money back guarantee with complete refund on any used or unused products (). Customer just has to pay return label. Merely return your products to us within 30 days of putting your order – .
Because of the nature of our organization and products, we are not able to restock or resale any products. SNOW warrants this gadget for a duration of 5 (5) YEARS after the original date of purchase versus flaws due to faulty workmanship or materials occurring from Typical Usage of the device.
It does NOT cover cosmetic deterioration brought on by reasonable wear and tear, or damage triggered by mishap, abuse or neglect. Any effort to open or take apart the device (or its accessories) will void the warranty. If you discover a flaw and notify SNOW throughout the guarantee period, SNOW will, at its discretion, change the gadget totally free of charge.
To settle this I’m trying to find some kind REFUND NOT the exact same jerking around with this company for months. 06/18/2020I acquired a snow teeth bleaching mouth piece. It broke after 1 week, lights stressed out. I emailed the company numerous times over two weeks without any response. I likewise consisted of images and my order number.
We deeply ask forgiveness for the inconvenience! We are working to fix this problem as rapidly as we can. First, please make sure your phone is credited a minimum of 50% Second, please utilize it without a phone case. Third, try it in different devices consisting of phone, tablet, computer system, laptop, outlout, etc.
What kind of phone do you have?Give your iPhone USB Access. . Then give you iPhone USB Gain access to. If the accelerating light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can utilize the speeding up mouth piece without the light. Just keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are complete. When I had the ability to leave a message – nobody returned my call. I have actually also sent numerous emails to ask on my order. At this moment I simply desire a refund, but can’t get ahold of an individual to speak with about my order.
Order has been pressed to the front of the line. We excuse the inconvenience caused. At the minute we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as numerous consumers as possible. We truly apologize we could not fulfill your needs and we hope that when everything normalizes again that you would reconsider SNOW. .Thank you for offering yourself the chance of becoming part of the SNOW household.