06/21/2020I put an order for Snow teeth Whitening on 5/21/ 2020. I instantly received an e-mail that my order would get here in 1-2 weeks (). I received a generated email on 5/24 mentioning that my order would show up in 7-14 days. My account was charged on 5/26. I sent an e-mail monitoring on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no response. Calles 6/16, no action. I don’t even know if they are still in company. Searched their site and it states they are attempting to deliver orders positioned by May fourth? Why are they taking new orders and charging consumers if they can’t fill them – .
Order has actually been pushed in front of the line to ship out amongst countless other orders. We say sorry for the inconvenience caused. At the minute we are experiencing a high volume of orders and questions and are doing our finest to catch up and get to as lots of customers as possible.
06/19/2020I put my order on 5/23/20, since today 6/20/20 I still have actually not gotten shipping/tracking information. I have actually emailed two times and called without any success. . Lastly today spoke to representative who mentioned they would email me tracking details but could not offer ship date. I purchased 1 kit at complete price and another at half off, spent an overall of $224 ().
As I was typing this problem I did get an e-mail which was apparently going to have my tracking number, well it’s just my order confirmation AGAIN and still NO tracking number. Extremely dissatisfied as I was anticipating to have this by Dads Day. Order was pressed to the front of the line.
At the minute we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as lots of clients as possible. We really apologize we couldn’t satisfy your needs and we hope that when everything stabilizes again that you would reassess SNOW.Thank you for offering yourself the chance of becoming part of the SNOW family.
50) and received same on 03-02-20, On 03-20-20, I called customer Providers about being dissatisfied with the arise from the system, They sent more serum for me to attempt, which still DID NOT whiten my teeth. I contacted this company a number of times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not love your product? No concerns! We provide a 30 day cash back ensure with complete refund on any used or unused products. Consumer just has to pay return label. Simply return your items to us within 1 month of putting your order. Customer is accountable for return shipping expenses.
Any type of refund will be released as store credit if returned after your 30-day window. Because of the nature of our business and products, we are unable to restock or resale any items. Please visit our Returns Center to initiate our return procedure. ******************************************* I called SNOW within the one month period, however they kept jacking me around, SO that the 1 month period had actually passed when the business last sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 company day. We provide an one month refund ensure with complete refund on any used or unused products (). Client simply needs to pay return label. Simply return your items to us within thirty days of positioning your order – .
Because of the nature of our organization and items, we are not able to restock or resale any products. SNOW warrants this device for a duration of FIVE (5) YEARS after the initial date of purchase against defects due to malfunctioning workmanship or materials occurring from Regular Usage of the device.
It does NOT cover cosmetic deterioration brought on by fair wear and tear, or damage triggered by accident, misuse or overlook. Any attempt to open or take apart the gadget (or its accessories) will void the warranty. If you discover a problem and notify SNOW throughout the guarantee period, SNOW will, at its discretion, replace the device free of charge.
To settle this I’m searching for some kind REFUND NOT the exact same jerking around with this business for months. 06/18/2020I acquired a snow teeth bleaching mouthpiece. It broke after 1 week, lights stressed out. I emailed the business numerous times over 2 weeks with no reaction. I also consisted of photos and my order number.
We deeply excuse the trouble! We are working to resolve this problem as rapidly as we can. Initially, please make sure your phone is charged to a minimum of 50% 2nd, please use it without a phone case. Third, attempt it in different gadgets including phone, tablet, computer system, laptop computer, outlout, etc.
What type of phone do you have?Give your iPhone USB Access. . Then give you iPhone USB Access. If the speeding up light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can utilize the speeding up mouthpiece without the light. Simply keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I had the ability to leave a message – no one returned my call. I have actually also sent numerous e-mails to ask on my order. At this moment I just desire a refund, but can’t get ahold of an individual to speak with about my order.
Order has been pressed to the front of the line. We excuse the hassle triggered. At the minute we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as numerous customers as possible. We genuinely apologize we couldn’t fulfill your requirements and we hope that when whatever normalizes again that you would reconsider SNOW. .Thank you for giving yourself the chance of being part of the SNOW family.