06/21/2020I placed an order for Snow teeth Whitening on 5/21/ 2020. I instantly received an e-mail that my order would arrive in 1-2 weeks (). I got a generated e-mail on 5/24 stating that my order would arrive in 7-14 days. My account was charged on 5/26. I sent out an e-mail monitoring on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no response. Calles 6/16, no action. I don’t even understand if they are still in company. Searched their site and it states they are attempting to deliver orders put by May fourth? Why are they taking brand-new orders and charging consumers if they can’t fill them – .
Order has been pressed in front of the line to ship out among countless other orders. We excuse the trouble caused. At the minute we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as numerous clients as possible.
06/19/2020I positioned my order on 5/23/20, since today 6/20/20 I still have actually not received shipping/tracking info. I have actually emailed twice and called with no success. . Finally today talked to agent who mentioned they would email me tracking info however could not supply ship date. I purchased 1 kit at complete cost and another at half off, spent a total of $224 ().
As I was typing this complaint I did get an email which was apparently going to have my tracking number, well it’s simply my order confirmation AGAIN and still NO tracking number. Very dissatisfied as I was anticipating to have this by Dads Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and questions and are doing our finest to catch up and get to as numerous customers as possible. We really apologize we could not satisfy your requirements and we hope that when everything stabilizes again that you would reevaluate SNOW.Thank you for giving yourself the opportunity of being part of the SNOW household.
50) and received very same on 03-02-20, On 03-20-20, I called customer Solutions about being dissatisfied with the arise from the system, They sent out more serum for me to try, which still DID NOT bleach my teeth. I called this business numerous times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t like your product? No concerns! We provide an one month cash back ensure with complete refund on any used or unused items. Consumer just needs to pay return label. Just return your products to us within thirty days of placing your order. Consumer is responsible for return shipping costs.
Any type of refund will be provided as shop credit if returned after your 30-day window. Since of the nature of our business and products, we are not able to restock or resale any items. Please visit our Returns Center to initiate our return process. ******************************************* I contacted SNOW within the 1 month period, however they kept jacking me around, SO that the 1 month duration had passed when the company final sent me the refund website.
Order was provided March 2, 2020. ************************************************************************************** Order was delivered in 3 organization day. We provide a 30 day cash back guarantee with full refund on any used or unused items (). Customer simply needs to pay return label. Simply return your products to us within 30 days of putting your order – .
Since of the nature of our organization and items, we are not able to restock or resale any items. SNOW warrants this gadget for a duration of 5 (5) YEARS after the original date of purchase versus defects due to defective workmanship or materials arising from Normal Usage of the device.
It does NOT cover cosmetic degeneration brought on by reasonable wear and tear, or damage triggered by accident, misuse or overlook. Any effort to open or take apart the device (or its accessories) will void the service warranty. If you find a flaw and alert SNOW during the service warranty duration, SNOW will, at its discretion, change the gadget complimentary of charge.
To settle this I’m searching for some kind REFUND NOT the same jerking around with this company for months. 06/18/2020I bought a snow teeth whitening mouthpiece. It broke after 1 week, lights stressed out. I emailed the company several times over 2 weeks without any response. I also consisted of images and my order number.
We deeply excuse the inconvenience! We are working to resolve this issue as rapidly as we can. First, please make certain your phone is credited at least 50% 2nd, please use it without a phone case. Third, attempt it in various devices including phone, tablet, computer system, laptop computer, outlout, and so on.
What sort of phone do you have?Give your iPhone USB Gain access to. . Then provide you iPhone USB Access. If the speeding up light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can utilize the speeding up mouthpiece without the light. Simply keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are full. When I was able to leave a message – no one returned my call. I have actually likewise sent various e-mails to ask on my order. At this point I just want a refund, but can’t get ahold of a person to speak with about my order.
Order has been pressed to the front of the line. We ask forgiveness for the hassle caused. At the moment we are experiencing a high volume of orders and questions and are doing our finest to catch up and get to as many consumers as possible. We really apologize we couldn’t fulfill your needs and we hope that when whatever stabilizes once again that you would reconsider SNOW. .Thank you for offering yourself the opportunity of being part of the SNOW household.