06/21/2020I put an order for Snow teeth Lightening on 5/21/ 2020. I immediately received an e-mail that my order would show up in 1-2 weeks (). I got a generated e-mail on 5/24 stating that my order would show up in 7-14 days. My account was charged on 5/26. I sent an e-mail monitoring on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no response. Calles 6/16, no response. I do not even understand if they are still in service. Looked on their site and it says they are trying to deliver orders positioned by May fourth? Why are they taking brand-new orders and charging consumers if they can’t fill them – .
Order has actually been pressed in front of the line to deliver out among countless other orders. We ask forgiveness for the inconvenience caused. At the minute we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as lots of customers as possible.
06/19/2020I positioned my order on 5/23/20, as of today 6/20/20 I still have not gotten shipping/tracking details. I’ve emailed twice and called without any success. . Finally today spoke with representative who stated they would email me tracking info but might not offer ship date. I purchased 1 kit at complete cost and another at half off, spent a total of $224 ().
As I was typing this problem I did get an email which was apparently going to have my tracking number, well it’s just my order verification AGAIN and still NO tracking number. Extremely disappointed as I was expecting to have this by Fathers Day. Order was pressed to the front of the line.
At the minute we are experiencing a high volume of orders and questions and are doing our finest to catch up and get to as lots of customers as possible. We truly apologize we could not meet your needs and we hope that when whatever stabilizes once again that you would reevaluate SNOW.Thank you for offering yourself the opportunity of becoming part of the SNOW family.
50) and received exact same on 03-02-20, On 03-20-20, I got in touch with consumer Services about being dissatisfied with the outcomes from the system, They sent more serum for me to attempt, which still DID NOT bleach my teeth. I contacted this business a number of times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not enjoy your product? No concerns! We provide a 30 day cash back guarantee with complete refund on any used or unused products. Customer simply has to pay return label. Simply return your products to us within 1 month of placing your order. Client is accountable for return shipping costs.
Any kind of refund will be issued as store credit if returned after your 30-day window. Because of the nature of our company and products, we are unable to restock or resale any products. Please visit our Returns Center to initiate our return procedure. ******************************************* I called SNOW within the 1 month duration, but they kept jacking me around, SO that the 1 month duration had actually passed when the business final sent me the refund website.
Order was provided March 2, 2020. ************************************************************************************** Order was provided in 3 company day. We provide a 30 day money back ensure with complete refund on any used or unused products (). Client simply has to pay return label. Merely return your items to us within one month of putting your order – .
Because of the nature of our organization and products, we are unable to restock or resale any items. SNOW warrants this gadget for a duration of FIVE (5) YEARS after the original date of purchase against defects due to malfunctioning craftsmanship or products developing from Normal Usage of the gadget.
It does NOT cover cosmetic wear and tear brought on by reasonable wear and tear, or damage triggered by mishap, abuse or overlook. Any attempt to open or take apart the gadget (or its accessories) will void the guarantee. If you discover a flaw and notify SNOW during the service warranty period, SNOW will, at its discretion, change the device complimentary of charge.
To settle this I’m searching for some kind REFUND NOT the exact same jerking around with this business for months. 06/18/2020I bought a snow teeth whitening mouthpiece. It broke after 1 week, lights stressed out. I emailed the company several times over two weeks with no reaction. I also consisted of photos and my order number.
We deeply excuse the hassle! We are working to solve this problem as quickly as we can. First, please make sure your phone is charged to at least 50% 2nd, please use it without a phone case. Third, try it in various gadgets including phone, tablet, computer, laptop, outlout, and so on.
What sort of phone do you have?Give your iPhone USB Access. . Then offer you iPhone USB Access. If the speeding up light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can use the accelerating mouth piece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are full. When I had the ability to leave a message – nobody returned my call. I have actually also sent out many emails to inquire on my order. At this moment I simply want a refund, but can’t get ahold of an individual to speak to about my order.
Order has actually been pushed to the front of the line. We excuse the trouble caused. At the minute we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as numerous consumers as possible. We really apologize we couldn’t satisfy your needs and we hope that when whatever normalizes again that you would reassess SNOW. .Thank you for offering yourself the chance of being part of the SNOW household.