06/21/2020I placed an order for Snow teeth Whitening on 5/21/ 2020. I immediately got an e-mail that my order would show up in 1-2 weeks (). I got a generated email on 5/24 mentioning that my order would arrive in 7-14 days. My account was charged on 5/26. I sent out an email checking on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no response. Calles 6/16, no reaction. I do not even understand if they are still in company. Searched their website and it states they are trying to deliver orders put by May 4th? Why are they taking new orders and charging customers if they can’t fill them – .
Order has been pushed in front of the line to ship among countless other orders. We excuse the inconvenience triggered. At the minute we are experiencing a high volume of orders and questions and are doing our best to catch up and get to as numerous clients as possible.
06/19/2020I placed my order on 5/23/20, since today 6/20/20 I still have not gotten shipping/tracking information. I have actually emailed twice and called with no success. . Finally today talked to representative who specified they would email me tracking information but might not supply ship date. I acquired 1 set at complete rate and another at half off, invested an overall of $224 ().
As I was typing this problem I did get an email which was supposedly going to have my tracking number, well it’s just my order confirmation AGAIN and still NO tracking number. Very disappointed as I was expecting to have this by Fathers Day. Order was pressed to the front of the line.
At the minute we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as numerous clients as possible. We really apologize we couldn’t meet your needs and we hope that when everything stabilizes again that you would reevaluate SNOW.Thank you for giving yourself the opportunity of belonging to the SNOW household.
50) and received same on 03-02-20, On 03-20-20, I called customer Solutions about being dissatisfied with the results from the system, They sent more serum for me to try, which still DID NOT lighten my teeth. I contacted this business numerous times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not love your item? No worries! We offer a 1 month cash back ensure with complete refund on any used or unused products. Client just has to pay return label. Simply return your products to us within 30 days of positioning your order. Client is responsible for return shipping expenses.
Any kind of refund will be issued as shop credit if returned after your 30-day window. Due to the fact that of the nature of our organization and items, we are unable to restock or resale any products. Please visit our Returns Center to start our return procedure. ******************************************* I contacted SNOW within the thirty days period, however they kept jacking me around, SO that the one month duration had passed when the business final sent me the refund website.
Order was provided March 2, 2020. ************************************************************************************** Order was delivered in 3 business day. We provide a 30 day refund guarantee with full refund on any used or unused products (). Client simply has to pay return label. Just return your products to us within one month of putting your order – .
Due to the fact that of the nature of our company and items, we are unable to restock or resale any products. SNOW warrants this gadget for a period of FIVE (5) YEARS after the initial date of purchase against flaws due to defective craftsmanship or products emerging from Normal Use of the gadget.
It does NOT cover cosmetic wear and tear triggered by fair wear and tear, or damage triggered by mishap, misuse or neglect. Any attempt to open or take apart the device (or its accessories) will void the guarantee. If you find a flaw and inform SNOW during the warranty period, SNOW will, at its discretion, replace the device totally free of charge.
To settle this I’m searching for some kind REFUND NOT the same jerking around with this business for months. 06/18/2020I bought a snow teeth whitening mouthpiece. It broke after 1 week, lights stressed out. I emailed the company numerous times over 2 weeks without any response. I also consisted of images and my order number.
We deeply excuse the inconvenience! We are working to fix this problem as rapidly as we can. First, please make sure your phone is credited a minimum of 50% Second, please utilize it without a phone case. Third, try it in various devices consisting of phone, tablet, computer, laptop, outlout, and so on.
What kind of phone do you have?Give your iPhone USB Access. . Then give you iPhone USB Access. If the speeding up light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can utilize the speeding up mouth piece without the light. Simply keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are full. When I was able to leave a message – no one returned my call. I have also sent various emails to ask on my order. At this point I just desire a refund, but can’t get ahold of a person to speak with about my order.
Order has been pressed to the front of the line. We apologize for the inconvenience caused. At the minute we are experiencing a high volume of orders and inquiries and are doing our best to catch up and get to as many customers as possible. We truly apologize we couldn’t satisfy your needs and we hope that when everything normalizes once again that you would reevaluate SNOW. .Thank you for giving yourself the chance of being part of the SNOW family.