06/21/2020I positioned an order for Snow teeth Whitening on 5/21/ 2020. I immediately got an email that my order would get here in 1-2 weeks (). I got a created email on 5/24 stating that my order would get here in 7-14 days. My account was charged on 5/26. I sent out an e-mail monitoring on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no reaction. Calles 6/16, no action. I do not even know if they are still in business. Looked on their site and it states they are attempting to deliver orders placed by May 4th? Why are they taking new orders and charging customers if they can’t fill them – .
Order has actually been pushed in front of the line to ship out among thousands of other orders. We excuse the trouble triggered. At the minute we are experiencing a high volume of orders and inquiries and are doing our best to catch up and get to as lots of clients as possible.
06/19/2020I put my order on 5/23/20, since today 6/20/20 I still have actually not gotten shipping/tracking info. I have actually emailed two times and called with no success. . Finally today talked to agent who stated they would email me tracking details however could not supply ship date. I acquired 1 kit at full price and another at half off, invested an overall of $224 ().
As I was typing this grievance I did receive an e-mail which was allegedly going to have my tracking number, well it’s just my order confirmation AGAIN and still NO tracking number. Really disappointed as I was anticipating to have this by Dads Day. Order was pressed to the front of the line.
At the minute we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as numerous customers as possible. We genuinely apologize we couldn’t satisfy your requirements and we hope that when whatever stabilizes once again that you would reconsider SNOW.Thank you for offering yourself the opportunity of belonging to the SNOW family.
50) and got exact same on 03-02-20, On 03-20-20, I got in touch with customer Services about being dissatisfied with the arise from the system, They sent more serum for me to attempt, which still DID NOT lighten my teeth. I called this company several times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t like your product? No concerns! We provide a thirty days refund ensure with full refund on any utilized or unused products. Consumer just needs to pay return label. Simply return your products to us within 30 days of positioning your order. Client is accountable for return shipping costs.
Any type of refund will be provided as shop credit if returned after your 30-day window. Due to the fact that of the nature of our service and items, we are not able to restock or resale any items. Please visit our Returns Center to start our return process. ******************************************* I got in touch with SNOW within the thirty days period, however they kept jacking me around, SO that the 30 Day duration had passed when the business final sent me the refund site.
Order was provided March 2, 2020. ************************************************************************************** Order was provided in 3 company day. We provide a thirty days cash back ensure with complete refund on any used or unused products (). Consumer just has to pay return label. Simply return your products to us within 30 days of placing your order – .
Since of the nature of our organization and items, we are unable to restock or resale any products. SNOW warrants this gadget for a period of 5 (5) YEARS after the original date of purchase versus defects due to faulty workmanship or products arising from Regular Usage of the device.
It does NOT cover cosmetic wear and tear triggered by fair wear and tear, or damage brought on by accident, misuse or neglect. Any effort to open or take apart the device (or its accessories) will void the warranty. If you discover a defect and notify SNOW throughout the warranty period, SNOW will, at its discretion, replace the device complimentary of charge.
To settle this I’m trying to find some kind REFUND NOT the same jerking around with this company for months. 06/18/2020I purchased a snow teeth lightening mouth piece. It broke after 1 week, lights stressed out. I emailed the business multiple times over 2 weeks without any reaction. I also included images and my order number.
We deeply excuse the inconvenience! We are working to solve this problem as quickly as we can. Initially, please make sure your phone is charged to at least 50% Second, please use it without a phone case. Third, attempt it in different gadgets including phone, tablet, computer system, laptop, outlout, etc.
What type of phone do you have?Give your iPhone USB Access. . Then provide you iPhone USB Gain access to. If the speeding up light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can use the accelerating mouth piece without the light. Just keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are full. When I had the ability to leave a message – no one returned my call. I have actually likewise sent out numerous emails to ask on my order. At this point I just desire a refund, however can’t get ahold of a person to speak with about my order.
Order has actually been pushed to the front of the line. We excuse the inconvenience caused. At the moment we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as many clients as possible. We really apologize we could not meet your needs and we hope that when whatever normalizes again that you would reconsider SNOW. .Thank you for offering yourself the chance of becoming part of the SNOW family.