06/21/2020I positioned an order for Snow teeth Bleaching on 5/21/ 2020. I right away received an e-mail that my order would arrive in 1-2 weeks (). I received a generated e-mail on 5/24 stating that my order would arrive in 7-14 days. My account was charged on 5/26. I sent an e-mail monitoring on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no reaction. Calles 6/16, no response. I don’t even understand if they are still in organization. Looked on their site and it says they are attempting to deliver orders put by May fourth? Why are they taking new orders and charging customers if they can’t fill them – .
Order has actually been pressed in front of the line to ship among thousands of other orders. We excuse the hassle caused. At the minute we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as many consumers as possible.
06/19/2020I put my order on 5/23/20, as of today 6/20/20 I still have not received shipping/tracking information. I have actually emailed two times and called without any success. . Finally today spoke with representative who stated they would email me tracking details but could not supply ship date. I bought 1 kit at complete price and another at half off, spent a total of $224 ().
As I was typing this grievance I did get an email which was apparently going to have my tracking number, well it’s simply my order verification AGAIN and still NO tracking number. Very disappointed as I was anticipating to have this by Fathers Day. Order was pressed to the front of the line.
At the minute we are experiencing a high volume of orders and queries and are doing our finest to capture up and get to as numerous clients as possible. We truly apologize we couldn’t satisfy your requirements and we hope that when whatever normalizes again that you would reevaluate SNOW.Thank you for offering yourself the chance of becoming part of the SNOW family.
50) and got exact same on 03-02-20, On 03-20-20, I called customer Solutions about being unhappy with the arise from the system, They sent out more serum for me to try, which still DID NOT lighten my teeth. I called this company a number of times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t like your product? No worries! We use a 1 month money back guarantee with complete refund on any used or unused products. Consumer simply has to pay return label. Simply return your items to us within thirty days of putting your order. Customer is accountable for return shipping expenses.
Any kind of refund will be released as shop credit if returned after your 30-day window. Since of the nature of our business and items, we are not able to restock or resale any items. Please visit our Returns Center to start our return process. ******************************************* I called SNOW within the 1 month period, however they kept jacking me around, SO that the 30 Day period had passed when the business last sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 service day. We provide an one month money back guarantee with complete refund on any utilized or unused products (). Consumer simply needs to pay return label. Merely return your products to us within one month of placing your order – .
Since of the nature of our company and products, we are unable to restock or resale any products. SNOW warrants this gadget for a period of FIVE (5) YEARS after the original date of purchase against flaws due to malfunctioning craftsmanship or materials arising from Normal Use of the device.
It does NOT cover cosmetic wear and tear triggered by reasonable wear and tear, or damage brought on by accident, abuse or disregard. Any effort to open or take apart the gadget (or its devices) will void the service warranty. If you discover a defect and alert SNOW during the warranty duration, SNOW will, at its discretion, replace the gadget complimentary of charge.
To settle this I’m trying to find some kind REFUND NOT the same jerking around with this company for months. 06/18/2020I bought a snow teeth lightening mouthpiece. It broke after 1 week, lights stressed out. I emailed the company multiple times over two weeks without any response. I likewise included photos and my order number.
We deeply apologize for the hassle! We are working to fix this concern as quickly as we can. First, please make certain your phone is credited at least 50% 2nd, please use it without a phone case. Third, attempt it in various gadgets including phone, tablet, computer, laptop computer, outlout, and so on.
What sort of phone do you have?Give your iPhone USB Access. . Then provide you iPhone USB Gain access to. If the accelerating light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can utilize the speeding up mouthpiece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are full. When I was able to leave a message – no one returned my call. I have actually likewise sent out numerous emails to inquire on my order. At this point I simply want a refund, but can’t get ahold of a person to speak with about my order.
Order has been pushed to the front of the line. We excuse the hassle caused. At the moment we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as lots of clients as possible. We truly apologize we could not satisfy your requirements and we hope that when everything stabilizes again that you would reevaluate SNOW. .Thank you for providing yourself the chance of belonging to the SNOW household.