06/21/2020I positioned an order for Snow teeth Lightening on 5/21/ 2020. I instantly received an e-mail that my order would arrive in 1-2 weeks (). I received a created email on 5/24 stating that my order would arrive in 7-14 days. My account was charged on 5/26. I sent out an email checking on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no action. Calles 6/16, no reaction. I don’t even understand if they are still in company. Looked on their site and it says they are trying to ship orders placed by May 4th? Why are they taking new orders and charging clients if they can’t fill them – .
Order has been pressed in front of the line to ship among countless other orders. We excuse the inconvenience caused. At the minute we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as numerous customers as possible.
06/19/2020I placed my order on 5/23/20, since today 6/20/20 I still have actually not gotten shipping/tracking information. I’ve emailed two times and called with no success. . Finally today talked to representative who mentioned they would email me tracking information however could not provide ship date. I bought 1 set at complete rate and another at half off, spent an overall of $224 ().
As I was typing this grievance I did receive an e-mail which was supposedly going to have my tracking number, well it’s just my order verification AGAIN and still NO tracking number. Really dissatisfied as I was anticipating to have this by Fathers Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as many customers as possible. We genuinely apologize we could not fulfill your needs and we hope that when whatever stabilizes again that you would reconsider SNOW.Thank you for giving yourself the chance of belonging to the SNOW household.
50) and got same on 03-02-20, On 03-20-20, I contacted client Providers about being dissatisfied with the results from the system, They sent out more serum for me to try, which still DID NOT bleach my teeth. I called this business several times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not enjoy your item? No concerns! We provide a thirty days cash back guarantee with full refund on any utilized or unused products. Client just has to pay return label. Just return your products to us within one month of placing your order. Customer is accountable for return shipping costs.
Any kind of refund will be provided as installment plan if returned after your 30-day window. Due to the fact that of the nature of our service and items, we are not able to restock or resale any items. Please visit our Returns Center to start our return process. ******************************************* I got in touch with SNOW within the 1 month duration, however they kept jacking me around, SO that the one month duration had passed when the business final sent me the refund website.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 company day. We provide a thirty days money back ensure with complete refund on any used or unused products (). Consumer just has to pay return label. Just return your items to us within one month of placing your order – .
Because of the nature of our company and products, we are unable to restock or resale any items. SNOW warrants this device for a period of 5 (5) YEARS after the initial date of purchase versus defects due to malfunctioning workmanship or materials emerging from Normal Usage of the device.
It does NOT cover cosmetic degeneration triggered by fair wear and tear, or damage brought on by accident, misuse or neglect. Any attempt to open or take apart the device (or its devices) will void the guarantee. If you discover a defect and alert SNOW during the service warranty period, SNOW will, at its discretion, change the gadget complimentary of charge.
To settle this I’m looking for some kind REFUND NOT the same jerking around with this business for months. 06/18/2020I bought a snow teeth whitening mouthpiece. It broke after 1 week, lights burnt out. I emailed the company several times over 2 weeks with no reaction. I also included images and my order number.
We deeply excuse the hassle! We are working to fix this issue as rapidly as we can. First, please make sure your phone is charged to at least 50% Second, please utilize it without a phone case. Third, try it in different devices consisting of phone, tablet, computer, laptop, outlout, etc.
What type of phone do you have?Give your iPhone USB Access. . Then provide you iPhone USB Gain access to. If the accelerating light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can use the speeding up mouth piece without the light. Just keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are full. When I had the ability to leave a message – no one returned my call. I have actually likewise sent out numerous emails to ask on my order. At this moment I just desire a refund, however can’t get ahold of an individual to talk to about my order.
Order has actually been pressed to the front of the line. We say sorry for the hassle triggered. At the minute we are experiencing a high volume of orders and questions and are doing our finest to catch up and get to as numerous customers as possible. We genuinely apologize we couldn’t satisfy your needs and we hope that when everything stabilizes again that you would reassess SNOW. .Thank you for offering yourself the opportunity of belonging to the SNOW family.