06/21/2020I put an order for Snow teeth Whitening on 5/21/ 2020. I right away received an email that my order would arrive in 1-2 weeks (). I got a produced e-mail on 5/24 stating that my order would get here in 7-14 days. My account was charged on 5/26. I sent out an email checking on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no reaction. Calles 6/16, no reaction. I do not even know if they are still in company. Looked on their website and it states they are attempting to deliver orders positioned by May 4th? Why are they taking new orders and charging customers if they can’t fill them – .
Order has actually been pressed in front of the line to ship amongst countless other orders. We excuse the inconvenience caused. At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as many clients as possible.
06/19/2020I put my order on 5/23/20, as of today 6/20/20 I still have not gotten shipping/tracking info. I have actually emailed twice and called with no success. . Finally today talked to agent who specified they would email me tracking info however might not supply ship date. I acquired 1 package at complete price and another at half off, invested a total of $224 ().
As I was typing this grievance I did get an email which was apparently going to have my tracking number, well it’s just my order confirmation AGAIN and still NO tracking number. Really dissatisfied as I was expecting to have this by Fathers Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as many clients as possible. We really apologize we could not satisfy your needs and we hope that when whatever stabilizes again that you would reconsider SNOW.Thank you for giving yourself the chance of becoming part of the SNOW family.
50) and received exact same on 03-02-20, On 03-20-20, I contacted client Services about being unhappy with the arise from the system, They sent out more serum for me to try, which still DID NOT lighten my teeth. I called this business a number of times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not love your product? No concerns! We use a thirty days money back guarantee with complete refund on any used or unused items. Customer just needs to pay return label. Merely return your items to us within 1 month of positioning your order. Client is accountable for return shipping costs.
Any type of refund will be released as store credit if returned after your 30-day window. Because of the nature of our business and items, we are unable to restock or resale any products. Please visit our Returns Center to initiate our return procedure. ******************************************* I got in touch with SNOW within the thirty days duration, but they kept jacking me around, SO that the one month period had actually passed when the business final sent me the refund site.
Order was provided March 2, 2020. ************************************************************************************** Order was provided in 3 service day. We offer a 30 day money back ensure with full refund on any utilized or unused items (). Customer just needs to pay return label. Merely return your products to us within 1 month of placing your order – .
Due to the fact that of the nature of our service and products, we are not able to restock or resale any products. SNOW warrants this device for a period of FIVE (5) YEARS after the initial date of purchase against flaws due to malfunctioning craftsmanship or materials developing from Typical Use of the gadget.
It does NOT cover cosmetic degeneration brought on by reasonable wear and tear, or damage triggered by accident, misuse or overlook. Any effort to open or take apart the gadget (or its devices) will void the service warranty. If you discover a problem and inform SNOW throughout the service warranty duration, SNOW will, at its discretion, replace the gadget complimentary of charge.
To settle this I’m searching for some kind REFUND NOT the same jerking around with this company for months. 06/18/2020I acquired a snow teeth whitening mouth piece. It broke after 1 week, lights burnt out. I emailed the business numerous times over 2 weeks without any action. I likewise consisted of photos and my order number.
We deeply excuse the trouble! We are working to solve this issue as rapidly as we can. First, please make certain your phone is charged to at least 50% 2nd, please utilize it without a phone case. Third, attempt it in different gadgets consisting of phone, tablet, computer, laptop computer, outlout, etc.
What type of phone do you have?Give your iPhone USB Gain access to. . Then offer you iPhone USB Access. If the accelerating light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can use the speeding up mouth piece without the light. Just keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I had the ability to leave a message – no one returned my call. I have actually also sent out numerous emails to ask on my order. At this moment I just want a refund, but can’t get ahold of a person to talk to about my order.
Order has been pushed to the front of the line. We ask forgiveness for the hassle triggered. At the minute we are experiencing a high volume of orders and queries and are doing our finest to catch up and get to as many clients as possible. We truly apologize we could not fulfill your requirements and we hope that when everything normalizes once again that you would reassess SNOW. .Thank you for offering yourself the opportunity of being part of the SNOW family.