06/21/2020I positioned an order for Snow teeth Whitening on 5/21/ 2020. I right away got an email that my order would arrive in 1-2 weeks (). I got a produced email on 5/24 stating that my order would arrive in 7-14 days. My account was charged on 5/26. I sent an email checking on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no action. Calles 6/16, no action. I do not even understand if they are still in service. Looked on their site and it says they are attempting to deliver orders placed by May 4th? Why are they taking brand-new orders and charging customers if they can’t fill them – .
Order has actually been pressed in front of the line to ship out amongst countless other orders. We excuse the inconvenience caused. At the minute we are experiencing a high volume of orders and questions and are doing our best to catch up and get to as many consumers as possible.
06/19/2020I positioned my order on 5/23/20, since today 6/20/20 I still have actually not gotten shipping/tracking information. I’ve emailed twice and called without any success. . Finally today spoke to representative who mentioned they would email me tracking details however could not provide ship date. I bought 1 kit at full cost and another at half off, spent an overall of $224 ().
As I was typing this complaint I did get an email which was supposedly going to have my tracking number, well it’s simply my order confirmation AGAIN and still NO tracking number. Very disappointed as I was anticipating to have this by Dads Day. Order was pressed to the front of the line.
At the minute we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as lots of customers as possible. We genuinely apologize we couldn’t meet your requirements and we hope that when everything stabilizes once again that you would reassess SNOW.Thank you for giving yourself the opportunity of being part of the SNOW family.
50) and received exact same on 03-02-20, On 03-20-20, I called customer Solutions about being unhappy with the results from the system, They sent out more serum for me to try, which still DID NOT bleach my teeth. I called this business a number of times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t love your product? No concerns! We provide a thirty days money back guarantee with complete refund on any utilized or unused items. Client just needs to pay return label. Simply return your products to us within 1 month of placing your order. Customer is accountable for return shipping expenses.
Any kind of refund will be issued as installment plan if returned after your 30-day window. Due to the fact that of the nature of our company and items, we are not able to restock or resale any products. Please visit our Returns Center to start our return process. ******************************************* I got in touch with SNOW within the thirty days period, however they kept jacking me around, SO that the 30 Day period had passed when the business last sent me the refund site.
Order was provided March 2, 2020. ************************************************************************************** Order was delivered in 3 organization day. We provide an one month cash back ensure with full refund on any utilized or unused items (). Client just has to pay return label. Simply return your items to us within 1 month of putting your order – .
Since of the nature of our service and items, we are not able to restock or resale any items. SNOW warrants this device for a duration of 5 (5) YEARS after the original date of purchase versus problems due to defective workmanship or materials occurring from Typical Usage of the gadget.
It does NOT cover cosmetic deterioration brought on by reasonable wear and tear, or damage brought on by mishap, misuse or disregard. Any attempt to open or take apart the device (or its accessories) will void the guarantee. If you discover a flaw and alert SNOW during the warranty duration, SNOW will, at its discretion, change the gadget totally free of charge.
To settle this I’m trying to find some kind REFUND NOT the same jerking around with this business for months. 06/18/2020I acquired a snow teeth bleaching mouth piece. It broke after 1 week, lights stressed out. I emailed the business several times over 2 weeks without any reaction. I also included pictures and my order number.
We deeply apologize for the trouble! We are working to fix this concern as quickly as we can. First, please make certain your phone is credited a minimum of 50% Second, please use it without a phone case. Third, try it in various devices including phone, tablet, computer, laptop, outlout, etc.
What kind of phone do you have?Give your iPhone USB Access. . Then offer you iPhone USB Access. If the accelerating light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can use the accelerating mouthpiece without the light. Simply keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are complete. When I had the ability to leave a message – nobody returned my call. I have also sent various emails to ask on my order. At this point I just desire a refund, but can’t get ahold of an individual to speak with about my order.
Order has actually been pressed to the front of the line. We excuse the trouble caused. At the moment we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as numerous customers as possible. We genuinely apologize we couldn’t meet your requirements and we hope that when everything stabilizes once again that you would reassess SNOW. .Thank you for giving yourself the opportunity of belonging to the SNOW family.