06/21/2020I put an order for Snow teeth Whitening on 5/21/ 2020. I right away got an email that my order would arrive in 1-2 weeks (). I received a generated email on 5/24 mentioning that my order would arrive in 7-14 days. My account was charged on 5/26. I sent an e-mail monitoring on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no response. Calles 6/16, no response. I do not even understand if they are still in business. Searched their website and it states they are attempting to ship orders placed by May fourth? Why are they taking new orders and charging customers if they can’t fill them – .
Order has actually been pressed in front of the line to deliver out amongst countless other orders. We ask forgiveness for the hassle caused. At the moment we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as many consumers as possible.
06/19/2020I positioned my order on 5/23/20, as of today 6/20/20 I still have not received shipping/tracking information. I’ve emailed twice and called without any success. . Finally today spoke to agent who specified they would email me tracking info however could not supply ship date. I acquired 1 package at full cost and another at half off, invested a total of $224 ().
As I was typing this complaint I did receive an e-mail which was apparently going to have my tracking number, well it’s just my order confirmation AGAIN and still NO tracking number. Really disappointed as I was expecting to have this by Dads Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and questions and are doing our best to catch up and get to as lots of customers as possible. We genuinely apologize we could not fulfill your needs and we hope that when everything normalizes again that you would reassess SNOW.Thank you for providing yourself the chance of belonging to the SNOW household.
50) and received very same on 03-02-20, On 03-20-20, I got in touch with client Services about being dissatisfied with the outcomes from the system, They sent more serum for me to try, which still DID NOT lighten my teeth. I contacted this business numerous times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not like your item? No worries! We provide a 1 month refund guarantee with complete refund on any used or unused products. Consumer just needs to pay return label. Just return your items to us within one month of placing your order. Customer is accountable for return shipping costs.
Any type of refund will be released as installment plan if returned after your 30-day window. Due to the fact that of the nature of our service and products, we are unable to restock or resale any items. Please visit our Returns Center to start our return procedure. ******************************************* I got in touch with SNOW within the thirty days duration, but they kept jacking me around, SO that the 30 Day period had actually passed when the business final sent me the refund website.
Order was provided March 2, 2020. ************************************************************************************** Order was delivered in 3 business day. We provide a thirty days refund guarantee with complete refund on any used or unused items (). Consumer simply has to pay return label. Merely return your items to us within 30 days of putting your order – .
Since of the nature of our company and items, we are unable to restock or resale any items. SNOW warrants this gadget for a duration of 5 (5) YEARS after the original date of purchase against flaws due to malfunctioning craftsmanship or products developing from Typical Use of the device.
It does NOT cover cosmetic wear and tear brought on by fair wear and tear, or damage triggered by mishap, abuse or disregard. Any attempt to open or take apart the gadget (or its accessories) will void the warranty. If you find a problem and inform SNOW during the warranty period, SNOW will, at its discretion, change the device free of charge.
To settle this I’m trying to find some kind REFUND NOT the exact same jerking around with this business for months. 06/18/2020I acquired a snow teeth whitening mouthpiece. It broke after 1 week, lights stressed out. I emailed the business several times over two weeks without any response. I likewise included images and my order number.
We deeply excuse the inconvenience! We are working to solve this issue as quickly as we can. Initially, please make sure your phone is credited a minimum of 50% Second, please utilize it without a phone case. Third, try it in different gadgets consisting of phone, tablet, computer system, laptop computer, outlout, etc.
What kind of phone do you have?Give your iPhone USB Access. . Then provide you iPhone USB Access. If the accelerating light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can utilize the speeding up mouth piece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are complete. When I was able to leave a message – nobody returned my call. I have actually likewise sent various emails to ask on my order. At this point I just want a refund, however can’t get ahold of an individual to talk to about my order.
Order has actually been pressed to the front of the line. We excuse the hassle caused. At the minute we are experiencing a high volume of orders and queries and are doing our finest to capture up and get to as lots of customers as possible. We genuinely apologize we couldn’t fulfill your needs and we hope that when everything stabilizes once again that you would reconsider SNOW. .Thank you for providing yourself the opportunity of belonging to the SNOW household.