06/21/2020I positioned an order for Snow teeth Whitening on 5/21/ 2020. I right away received an email that my order would get here in 1-2 weeks (). I received a produced e-mail on 5/24 mentioning that my order would show up in 7-14 days. My account was charged on 5/26. I sent out an email monitoring on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no action. Calles 6/16, no response. I don’t even know if they are still in business. Looked on their website and it states they are attempting to deliver orders positioned by May fourth? Why are they taking new orders and charging consumers if they can’t fill them – .
Order has been pressed in front of the line to ship among countless other orders. We say sorry for the hassle caused. At the moment we are experiencing a high volume of orders and inquiries and are doing our best to catch up and get to as many customers as possible.
06/19/2020I put my order on 5/23/20, as of today 6/20/20 I still have actually not received shipping/tracking info. I’ve emailed twice and called without any success. . Finally today spoke with agent who specified they would email me tracking information however might not offer ship date. I purchased 1 kit at complete cost and another at half off, spent an overall of $224 ().
As I was typing this grievance I did receive an email which was apparently going to have my tracking number, well it’s just my order confirmation AGAIN and still NO tracking number. Very dissatisfied as I was anticipating to have this by Dads Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as lots of clients as possible. We truly apologize we couldn’t fulfill your needs and we hope that when everything normalizes once again that you would reconsider SNOW.Thank you for offering yourself the chance of belonging to the SNOW family.
50) and received same on 03-02-20, On 03-20-20, I called client Providers about being dissatisfied with the arise from the system, They sent out more serum for me to try, which still DID NOT whiten my teeth. I contacted this business several times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not like your product? No worries! We offer an one month cash back ensure with full refund on any used or unused items. Consumer just has to pay return label. Simply return your items to us within 30 days of placing your order. Client is accountable for return shipping costs.
Any kind of refund will be issued as store credit if returned after your 30-day window. Since of the nature of our organization and products, we are unable to restock or resale any products. Please visit our Returns Center to initiate our return procedure. ******************************************* I contacted SNOW within the thirty days period, but they kept jacking me around, SO that the 1 month period had actually passed when the business last sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 company day. We use a thirty days money back ensure with full refund on any utilized or unused products (). Customer simply needs to pay return label. Merely return your products to us within one month of putting your order – .
Because of the nature of our organization and products, we are unable to restock or resale any items. SNOW warrants this gadget for a duration of FIVE (5) YEARS after the initial date of purchase against defects due to faulty craftsmanship or materials emerging from Regular Usage of the device.
It does NOT cover cosmetic deterioration caused by fair wear and tear, or damage triggered by accident, misuse or overlook. Any effort to open or take apart the gadget (or its accessories) will void the service warranty. If you find a defect and alert SNOW throughout the service warranty period, SNOW will, at its discretion, replace the device free of charge.
To settle this I’m searching for some kind REFUND NOT the exact same jerking around with this company for months. 06/18/2020I purchased a snow teeth whitening mouthpiece. It broke after 1 week, lights stressed out. I emailed the business multiple times over two weeks without any action. I also consisted of pictures and my order number.
We deeply excuse the trouble! We are working to solve this issue as quickly as we can. First, please make certain your phone is charged to a minimum of 50% 2nd, please utilize it without a phone case. Third, attempt it in various devices including phone, tablet, computer system, laptop, outlout, and so on.
What kind of phone do you have?Give your iPhone USB Access. . Then offer you iPhone USB Access. If the speeding up light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can utilize the speeding up mouth piece without the light. Just keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are full. When I was able to leave a message – no one returned my call. I have likewise sent various emails to inquire on my order. At this moment I simply want a refund, however can’t get ahold of a person to talk to about my order.
Order has actually been pressed to the front of the line. We ask forgiveness for the hassle caused. At the minute we are experiencing a high volume of orders and inquiries and are doing our best to catch up and get to as many clients as possible. We truly apologize we could not meet your needs and we hope that when everything normalizes once again that you would reconsider SNOW. .Thank you for giving yourself the chance of belonging to the SNOW household.