06/21/2020I placed an order for Snow teeth Whitening on 5/21/ 2020. I right away received an e-mail that my order would arrive in 1-2 weeks (). I got a created email on 5/24 mentioning that my order would arrive in 7-14 days. My account was charged on 5/26. I sent an email checking on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no action. Calles 6/16, no action. I do not even know if they are still in service. Looked on their website and it states they are attempting to ship orders placed by May fourth? Why are they taking new orders and charging clients if they can’t fill them – .
Order has been pushed in front of the line to deliver out among thousands of other orders. We say sorry for the hassle caused. At the minute we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as lots of consumers as possible.
06/19/2020I placed my order on 5/23/20, since today 6/20/20 I still have actually not received shipping/tracking info. I’ve emailed two times and called without any success. . Finally today spoke with agent who mentioned they would email me tracking information but could not offer ship date. I purchased 1 set at complete rate and another at half off, invested a total of $224 ().
As I was typing this grievance I did receive an e-mail which was apparently going to have my tracking number, well it’s just my order confirmation AGAIN and still NO tracking number. Really disappointed as I was expecting to have this by Daddies Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as numerous customers as possible. We really apologize we couldn’t satisfy your requirements and we hope that when everything stabilizes again that you would reassess SNOW.Thank you for offering yourself the opportunity of belonging to the SNOW family.
50) and received very same on 03-02-20, On 03-20-20, I called customer Solutions about being dissatisfied with the arise from the system, They sent more serum for me to try, which still DID NOT whiten my teeth. I called this company numerous times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not love your product? No worries! We provide a thirty days cash back ensure with full refund on any used or unused items. Customer simply needs to pay return label. Simply return your products to us within one month of putting your order. Customer is accountable for return shipping expenses.
Any kind of refund will be issued as store credit if returned after your 30-day window. Because of the nature of our organization and items, we are unable to restock or resale any products. Please visit our Returns Center to start our return process. ******************************************* I got in touch with SNOW within the one month duration, but they kept jacking me around, SO that the 1 month duration had passed when the company final sent me the refund website.
Order was provided March 2, 2020. ************************************************************************************** Order was delivered in 3 service day. We use an one month money back guarantee with complete refund on any utilized or unused items (). Client just needs to pay return label. Merely return your products to us within one month of putting your order – .
Since of the nature of our business and items, we are not able to restock or resale any products. SNOW warrants this device for a duration of 5 (5) YEARS after the original date of purchase versus problems due to defective workmanship or materials emerging from Typical Usage of the gadget.
It does NOT cover cosmetic deterioration triggered by reasonable wear and tear, or damage triggered by mishap, misuse or disregard. Any effort to open or take apart the device (or its accessories) will void the service warranty. If you discover a problem and notify SNOW throughout the service warranty period, SNOW will, at its discretion, replace the device free of charge.
To settle this I’m searching for some kind REFUND NOT the exact same jerking around with this company for months. 06/18/2020I acquired a snow teeth bleaching mouth piece. It broke after 1 week, lights burnt out. I emailed the company several times over two weeks without any response. I also included pictures and my order number.
We deeply say sorry for the hassle! We are working to resolve this issue as rapidly as we can. First, please make certain your phone is charged to a minimum of 50% 2nd, please utilize it without a phone case. Third, attempt it in different gadgets consisting of phone, tablet, computer system, laptop, outlout, and so on.
What type of phone do you have?Give your iPhone USB Access. . Then offer you iPhone USB Access. If the speeding up light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can utilize the speeding up mouth piece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are complete. When I was able to leave a message – nobody returned my call. I have also sent many emails to ask on my order. At this moment I just want a refund, however can’t get ahold of an individual to speak to about my order.
Order has actually been pressed to the front of the line. We ask forgiveness for the inconvenience triggered. At the minute we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as numerous consumers as possible. We genuinely apologize we couldn’t satisfy your needs and we hope that when whatever stabilizes again that you would reevaluate SNOW. .Thank you for offering yourself the opportunity of becoming part of the SNOW household.