06/21/2020I placed an order for Snow teeth Bleaching on 5/21/ 2020. I immediately received an e-mail that my order would get here in 1-2 weeks (). I received a generated e-mail on 5/24 specifying that my order would get here in 7-14 days. My account was charged on 5/26. I sent out an email monitoring on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no action. Calles 6/16, no reaction. I do not even understand if they are still in company. Looked on their website and it says they are trying to ship orders placed by May 4th? Why are they taking brand-new orders and charging customers if they can’t fill them – .
Order has been pressed in front of the line to ship amongst thousands of other orders. We excuse the hassle caused. At the moment we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as many customers as possible.
06/19/2020I positioned my order on 5/23/20, since today 6/20/20 I still have actually not received shipping/tracking information. I’ve emailed twice and called with no success. . Finally today spoke to representative who stated they would email me tracking details but could not provide ship date. I purchased 1 kit at full cost and another at half off, spent an overall of $224 ().
As I was typing this problem I did receive an e-mail which was allegedly going to have my tracking number, well it’s just my order verification AGAIN and still NO tracking number. Extremely disappointed as I was anticipating to have this by Daddies Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and questions and are doing our finest to catch up and get to as many customers as possible. We genuinely apologize we could not meet your needs and we hope that when whatever stabilizes once again that you would reassess SNOW.Thank you for providing yourself the chance of belonging to the SNOW family.
50) and got same on 03-02-20, On 03-20-20, I got in touch with consumer Services about being unhappy with the arise from the system, They sent more serum for me to attempt, which still DID NOT whiten my teeth. I called this business numerous times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not love your product? No concerns! We provide an one month cash back ensure with full refund on any used or unused items. Customer just has to pay return label. Simply return your items to us within 30 days of placing your order. Client is accountable for return shipping costs.
Any type of refund will be provided as store credit if returned after your 30-day window. Because of the nature of our business and items, we are not able to restock or resale any products. Please visit our Returns Center to start our return process. ******************************************* I got in touch with SNOW within the thirty days duration, however they kept jacking me around, SO that the 1 month duration had passed when the business final sent me the refund website.
Order was provided March 2, 2020. ************************************************************************************** Order was provided in 3 company day. We provide an one month cash back guarantee with full refund on any used or unused items (). Consumer simply needs to pay return label. Merely return your items to us within 1 month of putting your order – .
Due to the fact that of the nature of our service and items, we are not able to restock or resale any items. SNOW warrants this gadget for a duration of 5 (5) YEARS after the original date of purchase against problems due to malfunctioning craftsmanship or materials emerging from Typical Use of the device.
It does NOT cover cosmetic wear and tear triggered by fair wear and tear, or damage triggered by mishap, abuse or disregard. Any attempt to open or take apart the device (or its devices) will void the guarantee. If you discover a flaw and alert SNOW during the guarantee duration, SNOW will, at its discretion, replace the gadget complimentary of charge.
To settle this I’m looking for some kind REFUND NOT the same jerking around with this company for months. 06/18/2020I purchased a snow teeth lightening mouthpiece. It broke after 1 week, lights stressed out. I emailed the company several times over two weeks with no response. I also included pictures and my order number.
We deeply apologize for the hassle! We are working to fix this concern as rapidly as we can. First, please make certain your phone is charged to at least 50% 2nd, please use it without a phone case. Third, try it in various devices consisting of phone, tablet, computer, laptop computer, outlout, and so on.
What type of phone do you have?Give your iPhone USB Access. . Then give you iPhone USB Gain access to. If the speeding up light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can use the accelerating mouthpiece without the light. Just keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are full. When I was able to leave a message – no one returned my call. I have actually likewise sent out numerous e-mails to ask on my order. At this moment I simply desire a refund, but can’t get ahold of an individual to speak with about my order.
Order has actually been pressed to the front of the line. We ask forgiveness for the hassle caused. At the minute we are experiencing a high volume of orders and inquiries and are doing our best to catch up and get to as lots of clients as possible. We truly apologize we could not satisfy your needs and we hope that when everything normalizes once again that you would reevaluate SNOW. .Thank you for giving yourself the opportunity of being part of the SNOW family.