06/21/2020I placed an order for Snow teeth Lightening on 5/21/ 2020. I right away received an email that my order would show up in 1-2 weeks (). I received a created e-mail on 5/24 mentioning that my order would show up in 7-14 days. My account was charged on 5/26. I sent out an email monitoring on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no action. Calles 6/16, no reaction. I don’t even understand if they are still in business. Searched their website and it says they are trying to ship orders positioned by May 4th? Why are they taking brand-new orders and charging consumers if they can’t fill them – .
Order has been pushed in front of the line to deliver out amongst thousands of other orders. We apologize for the trouble triggered. At the moment we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as numerous customers as possible.
06/19/2020I placed my order on 5/23/20, as of today 6/20/20 I still have not gotten shipping/tracking info. I’ve emailed twice and called without any success. . Lastly today spoke to representative who stated they would email me tracking info but could not provide ship date. I purchased 1 kit at complete rate and another at half off, spent an overall of $224 ().
As I was typing this problem I did get an email which was allegedly going to have my tracking number, well it’s simply my order verification ONCE AGAIN and still NO tracking number. Extremely disappointed as I was anticipating to have this by Daddies Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and questions and are doing our best to catch up and get to as numerous customers as possible. We really apologize we could not meet your requirements and we hope that when whatever normalizes once again that you would reconsider SNOW.Thank you for giving yourself the chance of becoming part of the SNOW household.
50) and received same on 03-02-20, On 03-20-20, I called consumer Providers about being unhappy with the results from the system, They sent more serum for me to try, which still DID NOT whiten my teeth. I called this business a number of times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t love your item? No concerns! We provide a 1 month refund guarantee with complete refund on any utilized or unused items. Consumer simply needs to pay return label. Merely return your products to us within one month of positioning your order. Consumer is accountable for return shipping costs.
Any type of refund will be issued as shop credit if returned after your 30-day window. Due to the fact that of the nature of our service and products, we are not able to restock or resale any items. Please visit our Returns Center to start our return process. ******************************************* I contacted SNOW within the 30 day period, but they kept jacking me around, SO that the 1 month duration had actually passed when the business final sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 organization day. We provide a 30 day cash back ensure with full refund on any utilized or unused products (). Customer simply needs to pay return label. Merely return your products to us within one month of positioning your order – .
Due to the fact that of the nature of our business and products, we are not able to restock or resale any items. SNOW warrants this gadget for a period of FIVE (5) YEARS after the original date of purchase versus flaws due to malfunctioning workmanship or materials occurring from Regular Use of the gadget.
It does NOT cover cosmetic deterioration caused by fair wear and tear, or damage triggered by accident, abuse or disregard. Any effort to open or take apart the device (or its accessories) will void the warranty. If you discover a flaw and notify SNOW throughout the guarantee period, SNOW will, at its discretion, change the gadget free of charge.
To settle this I’m searching for some kind REFUND NOT the very same jerking around with this company for months. 06/18/2020I bought a snow teeth lightening mouthpiece. It broke after 1 week, lights burnt out. I emailed the company several times over two weeks without any response. I also included images and my order number.
We deeply excuse the inconvenience! We are working to fix this concern as quickly as we can. Initially, please ensure your phone is charged to a minimum of 50% 2nd, please utilize it without a phone case. Third, attempt it in different devices including phone, tablet, computer, laptop computer, outlout, etc.
What sort of phone do you have?Give your iPhone USB Access. . Then provide you iPhone USB Access. If the accelerating light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can use the accelerating mouthpiece without the light. Just keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are full. When I was able to leave a message – nobody returned my call. I have likewise sent many emails to inquire on my order. At this point I simply desire a refund, however can’t get ahold of a person to speak to about my order.
Order has actually been pushed to the front of the line. We ask forgiveness for the hassle triggered. At the minute we are experiencing a high volume of orders and inquiries and are doing our finest to capture up and get to as numerous consumers as possible. We genuinely apologize we could not meet your needs and we hope that when everything stabilizes again that you would reevaluate SNOW. .Thank you for providing yourself the chance of becoming part of the SNOW family.