06/21/2020I positioned an order for Snow teeth Whitening on 5/21/ 2020. I immediately received an e-mail that my order would arrive in 1-2 weeks (). I received a created email on 5/24 specifying that my order would get here in 7-14 days. My account was charged on 5/26. I sent out an email monitoring on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no reaction. Calles 6/16, no response. I don’t even know if they are still in organization. Looked on their website and it states they are trying to ship orders placed by May 4th? Why are they taking new orders and charging consumers if they can’t fill them – .
Order has been pressed in front of the line to ship among countless other orders. We apologize for the trouble caused. At the minute we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as many consumers as possible.
06/19/2020I put my order on 5/23/20, as of today 6/20/20 I still have not received shipping/tracking details. I have actually emailed twice and called without any success. . Finally today spoke to agent who stated they would email me tracking details but might not provide ship date. I bought 1 set at full cost and another at half off, invested a total of $224 ().
As I was typing this complaint I did receive an e-mail which was allegedly going to have my tracking number, well it’s just my order confirmation AGAIN and still NO tracking number. Very dissatisfied as I was expecting to have this by Dads Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and inquiries and are doing our best to catch up and get to as many customers as possible. We truly apologize we couldn’t satisfy your requirements and we hope that when everything normalizes once again that you would reevaluate SNOW.Thank you for giving yourself the opportunity of belonging to the SNOW household.
50) and got exact same on 03-02-20, On 03-20-20, I called consumer Services about being unhappy with the arise from the system, They sent more serum for me to try, which still DID NOT lighten my teeth. I contacted this company several times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t love your item? No concerns! We provide an one month money back ensure with complete refund on any used or unused products. Customer just has to pay return label. Just return your products to us within 1 month of positioning your order. Client is accountable for return shipping expenses.
Any type of refund will be issued as shop credit if returned after your 30-day window. Because of the nature of our business and products, we are unable to restock or resale any products. Please visit our Returns Center to start our return process. ******************************************* I called SNOW within the 30 day period, however they kept jacking me around, SO that the 1 month duration had actually passed when the business final sent me the refund site.
Order was provided March 2, 2020. ************************************************************************************** Order was delivered in 3 company day. We provide an one month refund ensure with complete refund on any used or unused items (). Consumer simply needs to pay return label. Merely return your items to us within 30 days of putting your order – .
Due to the fact that of the nature of our company and products, we are unable to restock or resale any items. SNOW warrants this device for a period of 5 (5) YEARS after the initial date of purchase versus flaws due to faulty workmanship or materials developing from Regular Usage of the gadget.
It does NOT cover cosmetic wear and tear caused by fair wear and tear, or damage brought on by accident, misuse or disregard. Any effort to open or take apart the device (or its devices) will void the service warranty. If you find a flaw and inform SNOW throughout the warranty duration, SNOW will, at its discretion, change the device free of charge.
To settle this I’m trying to find some kind REFUND NOT the same jerking around with this business for months. 06/18/2020I purchased a snow teeth bleaching mouthpiece. It broke after 1 week, lights burnt out. I emailed the business multiple times over 2 weeks with no response. I also included photos and my order number.
We deeply excuse the hassle! We are working to solve this issue as quickly as we can. Initially, please make certain your phone is credited at least 50% 2nd, please utilize it without a phone case. Third, try it in different devices including phone, tablet, computer, laptop, outlout, etc.
What type of phone do you have?Give your iPhone USB Gain access to. . Then provide you iPhone USB Gain access to. If the speeding up light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can utilize the accelerating mouth piece without the light. Just keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I was able to leave a message – no one returned my call. I have actually also sent numerous emails to ask on my order. At this point I simply want a refund, but can’t get ahold of a person to speak with about my order.
Order has been pressed to the front of the line. We say sorry for the hassle triggered. At the minute we are experiencing a high volume of orders and questions and are doing our best to catch up and get to as lots of customers as possible. We genuinely apologize we couldn’t meet your requirements and we hope that when whatever normalizes again that you would reevaluate SNOW. .Thank you for giving yourself the chance of becoming part of the SNOW household.