06/21/2020I put an order for Snow teeth Lightening on 5/21/ 2020. I immediately got an e-mail that my order would show up in 1-2 weeks (). I received a created e-mail on 5/24 mentioning that my order would get here in 7-14 days. My account was charged on 5/26. I sent out an email monitoring on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no response. Calles 6/16, no response. I do not even understand if they are still in company. Looked on their site and it states they are trying to deliver orders put by May 4th? Why are they taking new orders and charging customers if they can’t fill them – .
Order has actually been pushed in front of the line to ship out among countless other orders. We excuse the inconvenience caused. At the moment we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as numerous customers as possible.
06/19/2020I placed my order on 5/23/20, as of today 6/20/20 I still have actually not received shipping/tracking details. I have actually emailed two times and called with no success. . Finally today spoke with agent who specified they would email me tracking details however could not offer ship date. I purchased 1 kit at full rate and another at half off, invested an overall of $224 ().
As I was typing this complaint I did receive an email which was allegedly going to have my tracking number, well it’s simply my order confirmation AGAIN and still NO tracking number. Really disappointed as I was expecting to have this by Dads Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to capture up and get to as numerous clients as possible. We truly apologize we could not fulfill your requirements and we hope that when everything stabilizes again that you would reassess SNOW.Thank you for offering yourself the chance of being part of the SNOW family.
50) and received exact same on 03-02-20, On 03-20-20, I contacted customer Solutions about being dissatisfied with the arise from the system, They sent out more serum for me to attempt, which still DID NOT bleach my teeth. I contacted this business several times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t enjoy your product? No worries! We offer a 30 day money back ensure with full refund on any utilized or unused items. Consumer simply has to pay return label. Simply return your products to us within one month of positioning your order. Consumer is accountable for return shipping expenses.
Any type of refund will be issued as store credit if returned after your 30-day window. Due to the fact that of the nature of our organization and items, we are not able to restock or resale any items. Please visit our Returns Center to start our return process. ******************************************* I called SNOW within the 30 day duration, however they kept jacking me around, SO that the one month period had actually passed when the business final sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 business day. We use an one month refund guarantee with full refund on any utilized or unused items (). Consumer simply has to pay return label. Just return your products to us within 1 month of positioning your order – .
Since of the nature of our company and items, we are not able to restock or resale any items. SNOW warrants this gadget for a duration of 5 (5) YEARS after the initial date of purchase versus problems due to defective workmanship or products arising from Regular Use of the gadget.
It does NOT cover cosmetic deterioration triggered by reasonable wear and tear, or damage brought on by accident, misuse or overlook. Any effort to open or take apart the device (or its accessories) will void the warranty. If you find a flaw and notify SNOW during the service warranty duration, SNOW will, at its discretion, change the gadget totally free of charge.
To settle this I’m searching for some kind REFUND NOT the same jerking around with this company for months. 06/18/2020I purchased a snow teeth lightening mouthpiece. It broke after 1 week, lights stressed out. I emailed the company several times over two weeks without any response. I likewise consisted of images and my order number.
We deeply say sorry for the inconvenience! We are working to solve this problem as quickly as we can. First, please make sure your phone is credited at least 50% Second, please use it without a phone case. Third, try it in various devices consisting of phone, tablet, computer system, laptop computer, outlout, and so on.
What sort of phone do you have?Give your iPhone USB Gain access to. . Then give you iPhone USB Access. If the accelerating light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can utilize the speeding up mouth piece without the light. Just keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are complete. When I had the ability to leave a message – no one returned my call. I have likewise sent out many e-mails to inquire on my order. At this point I just desire a refund, but can’t get ahold of an individual to talk to about my order.
Order has been pressed to the front of the line. We ask forgiveness for the trouble caused. At the minute we are experiencing a high volume of orders and queries and are doing our finest to catch up and get to as numerous consumers as possible. We really apologize we couldn’t meet your requirements and we hope that when whatever normalizes again that you would reconsider SNOW. .Thank you for providing yourself the opportunity of being part of the SNOW household.