06/21/2020I positioned an order for Snow teeth Whitening on 5/21/ 2020. I immediately received an e-mail that my order would get here in 1-2 weeks (). I received a produced e-mail on 5/24 mentioning that my order would arrive in 7-14 days. My account was charged on 5/26. I sent an e-mail monitoring on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no action. Calles 6/16, no response. I do not even know if they are still in organization. Looked on their website and it states they are attempting to ship orders positioned by May fourth? Why are they taking brand-new orders and charging clients if they can’t fill them – .
Order has actually been pushed in front of the line to ship among countless other orders. We ask forgiveness for the trouble triggered. At the moment we are experiencing a high volume of orders and inquiries and are doing our best to catch up and get to as numerous consumers as possible.
06/19/2020I positioned my order on 5/23/20, as of today 6/20/20 I still have actually not received shipping/tracking info. I’ve emailed two times and called without any success. . Finally today spoke to representative who mentioned they would email me tracking information but might not offer ship date. I acquired 1 package at complete cost and another at half off, spent a total of $224 ().
As I was typing this complaint I did get an e-mail which was apparently going to have my tracking number, well it’s simply my order verification AGAIN and still NO tracking number. Really dissatisfied as I was anticipating to have this by Daddies Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as numerous clients as possible. We genuinely apologize we could not fulfill your needs and we hope that when whatever normalizes again that you would reassess SNOW.Thank you for giving yourself the chance of being part of the SNOW household.
50) and got same on 03-02-20, On 03-20-20, I called consumer Solutions about being dissatisfied with the arise from the system, They sent more serum for me to try, which still DID NOT lighten my teeth. I called this business a number of times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t enjoy your product? No concerns! We provide an one month cash back guarantee with full refund on any used or unused items. Customer just needs to pay return label. Simply return your products to us within one month of putting your order. Customer is accountable for return shipping expenses.
Any type of refund will be released as installment plan if returned after your 30-day window. Because of the nature of our company and products, we are unable to restock or resale any items. Please visit our Returns Center to start our return procedure. ******************************************* I contacted SNOW within the thirty days duration, however they kept jacking me around, SO that the 1 month period had actually passed when the company final sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 company day. We provide an one month refund guarantee with complete refund on any used or unused items (). Customer just has to pay return label. Just return your products to us within thirty days of positioning your order – .
Since of the nature of our organization and items, we are not able to restock or resale any items. SNOW warrants this device for a period of FIVE (5) YEARS after the initial date of purchase versus problems due to malfunctioning craftsmanship or materials emerging from Normal Usage of the device.
It does NOT cover cosmetic degeneration triggered by reasonable wear and tear, or damage caused by accident, misuse or overlook. Any effort to open or take apart the device (or its accessories) will void the service warranty. If you discover a problem and notify SNOW during the service warranty duration, SNOW will, at its discretion, change the gadget free of charge.
To settle this I’m searching for some kind REFUND NOT the very same jerking around with this business for months. 06/18/2020I purchased a snow teeth whitening mouthpiece. It broke after 1 week, lights burnt out. I emailed the business several times over two weeks without any action. I also included images and my order number.
We deeply ask forgiveness for the trouble! We are working to fix this concern as quickly as we can. First, please make certain your phone is charged to at least 50% Second, please utilize it without a phone case. Third, attempt it in different devices consisting of phone, tablet, computer, laptop computer, outlout, etc.
What sort of phone do you have?Give your iPhone USB Gain access to. . Then provide you iPhone USB Gain access to. If the accelerating light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can use the speeding up mouthpiece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are full. When I had the ability to leave a message – no one returned my call. I have actually also sent various e-mails to ask on my order. At this moment I simply want a refund, however can’t get ahold of an individual to talk to about my order.
Order has actually been pressed to the front of the line. We excuse the trouble triggered. At the moment we are experiencing a high volume of orders and queries and are doing our finest to catch up and get to as numerous clients as possible. We really apologize we could not satisfy your needs and we hope that when everything normalizes again that you would reassess SNOW. .Thank you for offering yourself the opportunity of belonging to the SNOW family.