06/21/2020I positioned an order for Snow teeth Bleaching on 5/21/ 2020. I immediately received an e-mail that my order would arrive in 1-2 weeks (). I received a generated email on 5/24 stating that my order would arrive in 7-14 days. My account was charged on 5/26. I sent an email checking on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no action. Calles 6/16, no reaction. I do not even understand if they are still in company. Looked on their website and it states they are attempting to deliver orders placed by May fourth? Why are they taking brand-new orders and charging consumers if they can’t fill them – .
Order has been pressed in front of the line to ship amongst countless other orders. We apologize for the inconvenience triggered. At the minute we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as numerous consumers as possible.
06/19/2020I positioned my order on 5/23/20, as of today 6/20/20 I still have not received shipping/tracking details. I have actually emailed twice and called without any success. . Lastly today talked to agent who specified they would email me tracking information but could not provide ship date. I bought 1 set at complete rate and another at half off, spent a total of $224 ().
As I was typing this problem I did receive an email which was allegedly going to have my tracking number, well it’s simply my order confirmation AGAIN and still NO tracking number. Very disappointed as I was expecting to have this by Daddies Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and queries and are doing our finest to catch up and get to as numerous clients as possible. We genuinely apologize we couldn’t satisfy your needs and we hope that when whatever normalizes once again that you would reassess SNOW.Thank you for giving yourself the opportunity of belonging to the SNOW household.
50) and received very same on 03-02-20, On 03-20-20, I called consumer Solutions about being unhappy with the outcomes from the system, They sent more serum for me to try, which still DID NOT lighten my teeth. I contacted this business numerous times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t enjoy your item? No worries! We offer a thirty days cash back ensure with complete refund on any utilized or unused items. Client simply has to pay return label. Merely return your items to us within 30 days of positioning your order. Customer is responsible for return shipping costs.
Any type of refund will be provided as shop credit if returned after your 30-day window. Since of the nature of our business and products, we are unable to restock or resale any products. Please visit our Returns Center to initiate our return procedure. ******************************************* I called SNOW within the 30 day period, but they kept jacking me around, SO that the 1 month duration had actually passed when the company final sent me the refund site.
Order was provided March 2, 2020. ************************************************************************************** Order was provided in 3 business day. We offer a 1 month refund ensure with full refund on any utilized or unused items (). Customer simply needs to pay return label. Merely return your products to us within one month of putting your order – .
Due to the fact that of the nature of our service and products, we are not able to restock or resale any items. SNOW warrants this device for a duration of FIVE (5) YEARS after the initial date of purchase versus defects due to malfunctioning craftsmanship or materials arising from Regular Usage of the gadget.
It does NOT cover cosmetic degeneration triggered by fair wear and tear, or damage caused by accident, misuse or overlook. Any effort to open or take apart the gadget (or its devices) will void the warranty. If you find a flaw and alert SNOW during the warranty period, SNOW will, at its discretion, replace the gadget free of charge.
To settle this I’m looking for some kind REFUND NOT the same jerking around with this company for months. 06/18/2020I purchased a snow teeth lightening mouth piece. It broke after 1 week, lights stressed out. I emailed the company several times over 2 weeks with no response. I also included pictures and my order number.
We deeply excuse the inconvenience! We are working to fix this concern as quickly as we can. Initially, please make sure your phone is charged to a minimum of 50% 2nd, please use it without a phone case. Third, attempt it in various devices including phone, tablet, computer, laptop, outlout, etc.
What sort of phone do you have?Give your iPhone USB Gain access to. . Then provide you iPhone USB Gain access to. If the accelerating light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can utilize the accelerating mouthpiece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I had the ability to leave a message – no one returned my call. I have actually also sent numerous emails to ask on my order. At this moment I simply want a refund, however can’t get ahold of an individual to speak to about my order.
Order has actually been pressed to the front of the line. We ask forgiveness for the inconvenience triggered. At the moment we are experiencing a high volume of orders and queries and are doing our finest to capture up and get to as many clients as possible. We truly apologize we couldn’t satisfy your needs and we hope that when whatever stabilizes again that you would reassess SNOW. .Thank you for providing yourself the opportunity of belonging to the SNOW household.