06/21/2020I positioned an order for Snow teeth Lightening on 5/21/ 2020. I immediately got an e-mail that my order would get here in 1-2 weeks (). I got a generated email on 5/24 mentioning that my order would arrive in 7-14 days. My account was charged on 5/26. I sent out an e-mail monitoring on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no response. Calles 6/16, no reaction. I do not even know if they are still in service. Searched their website and it says they are attempting to deliver orders put by May 4th? Why are they taking new orders and charging consumers if they can’t fill them – .
Order has been pushed in front of the line to ship out among thousands of other orders. We excuse the hassle triggered. At the minute we are experiencing a high volume of orders and inquiries and are doing our best to catch up and get to as many clients as possible.
06/19/2020I put my order on 5/23/20, as of today 6/20/20 I still have actually not gotten shipping/tracking details. I have actually emailed twice and called with no success. . Finally today spoke to agent who mentioned they would email me tracking info however might not provide ship date. I bought 1 package at complete cost and another at half off, spent an overall of $224 ().
As I was typing this complaint I did receive an e-mail which was allegedly going to have my tracking number, well it’s simply my order verification ONCE AGAIN and still NO tracking number. Really dissatisfied as I was anticipating to have this by Dads Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and queries and are doing our finest to catch up and get to as numerous consumers as possible. We truly apologize we could not meet your needs and we hope that when everything stabilizes once again that you would reassess SNOW.Thank you for offering yourself the chance of becoming part of the SNOW household.
50) and got exact same on 03-02-20, On 03-20-20, I got in touch with customer Services about being unhappy with the arise from the system, They sent out more serum for me to try, which still DID NOT lighten my teeth. I contacted this company a number of times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not like your item? No worries! We provide an one month refund guarantee with complete refund on any utilized or unused products. Client simply needs to pay return label. Simply return your items to us within 1 month of positioning your order. Client is responsible for return shipping expenses.
Any type of refund will be provided as shop credit if returned after your 30-day window. Because of the nature of our company and items, we are unable to restock or resale any items. Please visit our Returns Center to start our return procedure. ******************************************* I contacted SNOW within the 30 day duration, but they kept jacking me around, SO that the thirty days duration had passed when the company last sent me the refund site.
Order was provided March 2, 2020. ************************************************************************************** Order was provided in 3 organization day. We offer a 30 day refund ensure with complete refund on any utilized or unused items (). Client just has to pay return label. Simply return your items to us within one month of placing your order – .
Because of the nature of our organization and items, we are unable to restock or resale any products. SNOW warrants this gadget for a period of FIVE (5) YEARS after the original date of purchase against defects due to faulty workmanship or products emerging from Typical Usage of the gadget.
It does NOT cover cosmetic wear and tear caused by reasonable wear and tear, or damage caused by mishap, misuse or neglect. Any attempt to open or take apart the device (or its accessories) will void the warranty. If you discover a flaw and notify SNOW throughout the warranty duration, SNOW will, at its discretion, change the gadget free of charge.
To settle this I’m looking for some kind REFUND NOT the very same jerking around with this business for months. 06/18/2020I bought a snow teeth whitening mouth piece. It broke after 1 week, lights stressed out. I emailed the business multiple times over 2 weeks without any response. I also included images and my order number.
We deeply say sorry for the hassle! We are working to fix this problem as quickly as we can. Initially, please ensure your phone is charged to a minimum of 50% Second, please utilize it without a phone case. Third, try it in various devices consisting of phone, tablet, computer system, laptop computer, outlout, and so on.
What kind of phone do you have?Give your iPhone USB Access. . Then give you iPhone USB Gain access to. If the speeding up light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can utilize the speeding up mouthpiece without the light. Just keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are complete. When I had the ability to leave a message – no one returned my call. I have actually also sent out numerous emails to ask on my order. At this point I simply desire a refund, however can’t get ahold of a person to talk to about my order.
Order has actually been pushed to the front of the line. We ask forgiveness for the trouble triggered. At the minute we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as many customers as possible. We genuinely apologize we could not fulfill your requirements and we hope that when everything stabilizes once again that you would reevaluate SNOW. .Thank you for offering yourself the opportunity of becoming part of the SNOW family.