06/21/2020I put an order for Snow teeth Lightening on 5/21/ 2020. I right away got an e-mail that my order would show up in 1-2 weeks (). I got a created e-mail on 5/24 stating that my order would arrive in 7-14 days. My account was charged on 5/26. I sent an e-mail monitoring on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no reaction. Calles 6/16, no response. I don’t even know if they are still in organization. Searched their site and it says they are attempting to ship orders positioned by May 4th? Why are they taking brand-new orders and charging customers if they can’t fill them – .
Order has been pushed in front of the line to ship out among thousands of other orders. We ask forgiveness for the trouble triggered. At the minute we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as many customers as possible.
06/19/2020I positioned my order on 5/23/20, since today 6/20/20 I still have actually not received shipping/tracking info. I have actually emailed two times and called with no success. . Finally today spoke with representative who stated they would email me tracking information but might not offer ship date. I bought 1 kit at complete price and another at half off, spent a total of $224 ().
As I was typing this complaint I did receive an e-mail which was supposedly going to have my tracking number, well it’s simply my order confirmation ONCE AGAIN and still NO tracking number. Extremely disappointed as I was anticipating to have this by Daddies Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and queries and are doing our finest to catch up and get to as numerous clients as possible. We really apologize we could not meet your requirements and we hope that when everything normalizes again that you would reconsider SNOW.Thank you for giving yourself the opportunity of being part of the SNOW household.
50) and received very same on 03-02-20, On 03-20-20, I contacted customer Solutions about being dissatisfied with the arise from the system, They sent more serum for me to attempt, which still DID NOT whiten my teeth. I contacted this business several times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t love your item? No worries! We provide an one month money back guarantee with full refund on any used or unused items. Consumer just needs to pay return label. Merely return your products to us within 1 month of putting your order. Client is responsible for return shipping expenses.
Any type of refund will be provided as installment plan if returned after your 30-day window. Since of the nature of our company and items, we are not able to restock or resale any products. Please visit our Returns Center to start our return procedure. ******************************************* I called SNOW within the 30 day period, however they kept jacking me around, SO that the thirty days period had actually passed when the business last sent me the refund site.
Order was provided March 2, 2020. ************************************************************************************** Order was provided in 3 service day. We use an one month cash back guarantee with full refund on any used or unused products (). Client just has to pay return label. Merely return your products to us within one month of placing your order – .
Because of the nature of our business and items, we are unable to restock or resale any items. SNOW warrants this gadget for a duration of FIVE (5) YEARS after the original date of purchase against defects due to faulty craftsmanship or products emerging from Typical Use of the gadget.
It does NOT cover cosmetic wear and tear brought on by reasonable wear and tear, or damage triggered by mishap, abuse or neglect. Any attempt to open or take apart the device (or its accessories) will void the service warranty. If you find a defect and alert SNOW throughout the guarantee duration, SNOW will, at its discretion, replace the gadget totally free of charge.
To settle this I’m trying to find some kind REFUND NOT the very same jerking around with this business for months. 06/18/2020I bought a snow teeth whitening mouth piece. It broke after 1 week, lights stressed out. I emailed the business several times over two weeks with no action. I likewise included pictures and my order number.
We deeply apologize for the hassle! We are working to resolve this problem as quickly as we can. First, please ensure your phone is charged to a minimum of 50% 2nd, please use it without a phone case. Third, try it in different devices including phone, tablet, computer, laptop, outlout, etc.
What kind of phone do you have?Give your iPhone USB Access. . Then offer you iPhone USB Gain access to. If the accelerating light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can use the accelerating mouth piece without the light. Just keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are full. When I had the ability to leave a message – nobody returned my call. I have actually also sent out numerous e-mails to inquire on my order. At this moment I just desire a refund, but can’t get ahold of a person to speak to about my order.
Order has been pushed to the front of the line. We excuse the trouble triggered. At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as many clients as possible. We truly apologize we could not meet your requirements and we hope that when whatever normalizes again that you would reevaluate SNOW. .Thank you for offering yourself the opportunity of belonging to the SNOW family.