06/21/2020I put an order for Snow teeth Lightening on 5/21/ 2020. I right away got an e-mail that my order would get here in 1-2 weeks (). I got a generated e-mail on 5/24 specifying that my order would show up in 7-14 days. My account was charged on 5/26. I sent an e-mail checking on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no action. Calles 6/16, no response. I don’t even know if they are still in company. Looked on their website and it says they are trying to deliver orders put by May fourth? Why are they taking brand-new orders and charging customers if they can’t fill them – .
Order has been pushed in front of the line to ship among thousands of other orders. We excuse the inconvenience caused. At the minute we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as numerous clients as possible.
06/19/2020I positioned my order on 5/23/20, since today 6/20/20 I still have actually not gotten shipping/tracking information. I’ve emailed two times and called with no success. . Lastly today spoke to representative who specified they would email me tracking info however might not supply ship date. I acquired 1 package at complete rate and another at half off, spent a total of $224 ().
As I was typing this grievance I did get an email which was apparently going to have my tracking number, well it’s just my order confirmation AGAIN and still NO tracking number. Really dissatisfied as I was expecting to have this by Fathers Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and queries and are doing our finest to catch up and get to as lots of customers as possible. We genuinely apologize we could not meet your needs and we hope that when everything normalizes once again that you would reconsider SNOW.Thank you for providing yourself the opportunity of belonging to the SNOW family.
50) and received exact same on 03-02-20, On 03-20-20, I called consumer Services about being dissatisfied with the arise from the system, They sent out more serum for me to attempt, which still DID NOT whiten my teeth. I called this company several times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t love your product? No concerns! We offer an one month cash back ensure with complete refund on any used or unused items. Customer just has to pay return label. Simply return your products to us within one month of placing your order. Consumer is accountable for return shipping costs.
Any kind of refund will be provided as store credit if returned after your 30-day window. Because of the nature of our business and items, we are not able to restock or resale any products. Please visit our Returns Center to initiate our return procedure. ******************************************* I got in touch with SNOW within the one month duration, however they kept jacking me around, SO that the one month period had passed when the company final sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 business day. We offer an one month cash back ensure with full refund on any used or unused items (). Customer simply needs to pay return label. Merely return your products to us within thirty days of putting your order – .
Because of the nature of our organization and products, we are unable to restock or resale any products. SNOW warrants this gadget for a period of 5 (5) YEARS after the original date of purchase against flaws due to defective workmanship or products occurring from Normal Usage of the device.
It does NOT cover cosmetic wear and tear triggered by reasonable wear and tear, or damage triggered by mishap, misuse or overlook. Any effort to open or take apart the gadget (or its accessories) will void the warranty. If you discover a flaw and alert SNOW throughout the guarantee duration, SNOW will, at its discretion, replace the device complimentary of charge.
To settle this I’m looking for some kind REFUND NOT the very same jerking around with this company for months. 06/18/2020I purchased a snow teeth bleaching mouth piece. It broke after 1 week, lights burnt out. I emailed the company multiple times over two weeks with no action. I also included images and my order number.
We deeply say sorry for the trouble! We are working to fix this problem as quickly as we can. Initially, please make certain your phone is credited at least 50% Second, please utilize it without a phone case. Third, attempt it in different gadgets including phone, tablet, computer, laptop computer, outlout, etc.
What sort of phone do you have?Give your iPhone USB Gain access to. . Then give you iPhone USB Access. If the accelerating light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can utilize the speeding up mouthpiece without the light. Simply keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are full. When I had the ability to leave a message – nobody returned my call. I have also sent out numerous e-mails to inquire on my order. At this point I simply want a refund, however can’t get ahold of an individual to speak to about my order.
Order has been pushed to the front of the line. We apologize for the trouble caused. At the minute we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as numerous clients as possible. We really apologize we couldn’t satisfy your needs and we hope that when everything normalizes once again that you would reevaluate SNOW. .Thank you for offering yourself the opportunity of being part of the SNOW family.