06/21/2020I positioned an order for Snow teeth Whitening on 5/21/ 2020. I right away got an email that my order would show up in 1-2 weeks (). I got a generated e-mail on 5/24 mentioning that my order would get here in 7-14 days. My account was charged on 5/26. I sent an email monitoring on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no response. Calles 6/16, no action. I do not even understand if they are still in service. Searched their website and it says they are trying to ship orders positioned by May fourth? Why are they taking new orders and charging customers if they can’t fill them – .
Order has been pressed in front of the line to ship among countless other orders. We ask forgiveness for the hassle caused. At the minute we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as many clients as possible.
06/19/2020I positioned my order on 5/23/20, since today 6/20/20 I still have not received shipping/tracking information. I have actually emailed two times and called with no success. . Lastly today spoke with agent who specified they would email me tracking info however could not offer ship date. I acquired 1 package at complete price and another at half off, spent a total of $224 ().
As I was typing this complaint I did receive an email which was supposedly going to have my tracking number, well it’s just my order verification AGAIN and still NO tracking number. Extremely disappointed as I was expecting to have this by Daddies Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as numerous clients as possible. We really apologize we couldn’t satisfy your needs and we hope that when everything stabilizes once again that you would reconsider SNOW.Thank you for offering yourself the opportunity of belonging to the SNOW family.
50) and received very same on 03-02-20, On 03-20-20, I called customer Solutions about being unhappy with the arise from the system, They sent more serum for me to attempt, which still DID NOT lighten my teeth. I called this company a number of times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not enjoy your product? No worries! We provide an one month refund ensure with complete refund on any utilized or unused items. Consumer just has to pay return label. Just return your products to us within one month of placing your order. Client is accountable for return shipping expenses.
Any type of refund will be provided as installment plan if returned after your 30-day window. Due to the fact that of the nature of our business and items, we are unable to restock or resale any items. Please visit our Returns Center to initiate our return procedure. ******************************************* I called SNOW within the 1 month duration, however they kept jacking me around, SO that the 1 month period had passed when the business last sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 business day. We use a thirty days cash back ensure with complete refund on any utilized or unused products (). Client simply has to pay return label. Merely return your items to us within one month of positioning your order – .
Since of the nature of our business and products, we are unable to restock or resale any products. SNOW warrants this device for a period of FIVE (5) YEARS after the initial date of purchase against defects due to faulty craftsmanship or products developing from Typical Usage of the gadget.
It does NOT cover cosmetic deterioration triggered by reasonable wear and tear, or damage triggered by mishap, misuse or disregard. Any attempt to open or take apart the device (or its devices) will void the service warranty. If you discover a flaw and inform SNOW during the service warranty period, SNOW will, at its discretion, replace the device totally free of charge.
To settle this I’m searching for some kind REFUND NOT the exact same jerking around with this company for months. 06/18/2020I bought a snow teeth whitening mouthpiece. It broke after 1 week, lights stressed out. I emailed the business several times over two weeks without any reaction. I likewise consisted of images and my order number.
We deeply excuse the trouble! We are working to solve this concern as quickly as we can. Initially, please make certain your phone is credited at least 50% Second, please utilize it without a phone case. Third, try it in different gadgets including phone, tablet, computer, laptop, outlout, etc.
What kind of phone do you have?Give your iPhone USB Gain access to. . Then give you iPhone USB Access. If the accelerating light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can use the speeding up mouthpiece without the light. Just keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I had the ability to leave a message – nobody returned my call. I have actually also sent many emails to ask on my order. At this point I simply want a refund, however can’t get ahold of an individual to speak with about my order.
Order has actually been pushed to the front of the line. We excuse the trouble triggered. At the minute we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as many consumers as possible. We truly apologize we could not meet your needs and we hope that when whatever stabilizes once again that you would reassess SNOW. .Thank you for giving yourself the chance of becoming part of the SNOW family.