06/21/2020I placed an order for Snow teeth Whitening on 5/21/ 2020. I right away received an email that my order would show up in 1-2 weeks (). I got a produced email on 5/24 mentioning that my order would show up in 7-14 days. My account was charged on 5/26. I sent an e-mail checking on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no response. Calles 6/16, no response. I do not even understand if they are still in service. Looked on their website and it says they are trying to ship orders placed by May fourth? Why are they taking brand-new orders and charging consumers if they can’t fill them – .
Order has been pushed in front of the line to ship amongst countless other orders. We excuse the hassle triggered. At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as lots of consumers as possible.
06/19/2020I positioned my order on 5/23/20, since today 6/20/20 I still have actually not received shipping/tracking info. I have actually emailed two times and called with no success. . Lastly today spoke with representative who mentioned they would email me tracking details but might not provide ship date. I bought 1 set at complete price and another at half off, spent a total of $224 ().
As I was typing this grievance I did get an e-mail which was apparently going to have my tracking number, well it’s simply my order confirmation ONCE AGAIN and still NO tracking number. Extremely disappointed as I was expecting to have this by Fathers Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as numerous consumers as possible. We truly apologize we could not meet your requirements and we hope that when everything normalizes once again that you would reconsider SNOW.Thank you for offering yourself the opportunity of becoming part of the SNOW household.
50) and received very same on 03-02-20, On 03-20-20, I called customer Solutions about being dissatisfied with the arise from the system, They sent out more serum for me to try, which still DID NOT lighten my teeth. I called this company a number of times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t love your product? No concerns! We provide an one month refund guarantee with complete refund on any utilized or unused items. Client simply has to pay return label. Merely return your products to us within 30 days of positioning your order. Consumer is accountable for return shipping expenses.
Any kind of refund will be issued as installment plan if returned after your 30-day window. Since of the nature of our service and products, we are not able to restock or resale any items. Please visit our Returns Center to start our return procedure. ******************************************* I got in touch with SNOW within the 1 month period, however they kept jacking me around, SO that the thirty days period had passed when the company final sent me the refund website.
Order was provided March 2, 2020. ************************************************************************************** Order was delivered in 3 company day. We use a 1 month cash back guarantee with full refund on any used or unused items (). Client just has to pay return label. Just return your items to us within one month of positioning your order – .
Because of the nature of our organization and items, we are not able to restock or resale any items. SNOW warrants this device for a duration of 5 (5) YEARS after the original date of purchase against flaws due to malfunctioning workmanship or materials emerging from Typical Usage of the device.
It does NOT cover cosmetic wear and tear brought on by fair wear and tear, or damage caused by mishap, misuse or neglect. Any effort to open or take apart the device (or its devices) will void the warranty. If you find a problem and inform SNOW throughout the guarantee duration, SNOW will, at its discretion, change the gadget complimentary of charge.
To settle this I’m searching for some kind REFUND NOT the same jerking around with this company for months. 06/18/2020I acquired a snow teeth whitening mouthpiece. It broke after 1 week, lights stressed out. I emailed the business numerous times over two weeks with no response. I also included photos and my order number.
We deeply excuse the hassle! We are working to resolve this concern as rapidly as we can. First, please make certain your phone is credited at least 50% Second, please use it without a phone case. Third, attempt it in various gadgets consisting of phone, tablet, computer system, laptop computer, outlout, etc.
What sort of phone do you have?Give your iPhone USB Gain access to. . Then offer you iPhone USB Gain access to. If the speeding up light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can utilize the speeding up mouthpiece without the light. Simply keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are full. When I had the ability to leave a message – no one returned my call. I have also sent numerous emails to ask on my order. At this moment I simply want a refund, but can’t get ahold of an individual to talk to about my order.
Order has actually been pushed to the front of the line. We say sorry for the trouble triggered. At the moment we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as many consumers as possible. We genuinely apologize we could not meet your requirements and we hope that when everything normalizes again that you would reevaluate SNOW. .Thank you for providing yourself the chance of becoming part of the SNOW household.