06/21/2020I placed an order for Snow teeth Lightening on 5/21/ 2020. I instantly got an e-mail that my order would arrive in 1-2 weeks (). I received a produced e-mail on 5/24 stating that my order would show up in 7-14 days. My account was charged on 5/26. I sent an email monitoring on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no reaction. Calles 6/16, no reaction. I do not even understand if they are still in company. Searched their website and it states they are trying to ship orders placed by May 4th? Why are they taking new orders and charging clients if they can’t fill them – .
Order has been pushed in front of the line to ship among countless other orders. We ask forgiveness for the trouble triggered. At the minute we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as many clients as possible.
06/19/2020I positioned my order on 5/23/20, since today 6/20/20 I still have actually not gotten shipping/tracking information. I have actually emailed twice and called with no success. . Lastly today spoke to agent who stated they would email me tracking information however could not supply ship date. I purchased 1 kit at full cost and another at half off, spent a total of $224 ().
As I was typing this complaint I did get an e-mail which was allegedly going to have my tracking number, well it’s just my order confirmation ONCE AGAIN and still NO tracking number. Very disappointed as I was expecting to have this by Fathers Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and inquiries and are doing our best to catch up and get to as many consumers as possible. We really apologize we couldn’t meet your requirements and we hope that when whatever normalizes again that you would reevaluate SNOW.Thank you for providing yourself the chance of becoming part of the SNOW household.
50) and got same on 03-02-20, On 03-20-20, I contacted customer Providers about being dissatisfied with the outcomes from the system, They sent more serum for me to attempt, which still DID NOT whiten my teeth. I contacted this company several times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t love your product? No worries! We provide a thirty days refund guarantee with complete refund on any used or unused items. Consumer simply needs to pay return label. Just return your items to us within 1 month of positioning your order. Customer is accountable for return shipping expenses.
Any kind of refund will be provided as installment plan if returned after your 30-day window. Because of the nature of our organization and products, we are not able to restock or resale any items. Please visit our Returns Center to initiate our return process. ******************************************* I called SNOW within the 1 month duration, but they kept jacking me around, SO that the 30 Day period had actually passed when the company final sent me the refund site.
Order was provided March 2, 2020. ************************************************************************************** Order was delivered in 3 company day. We offer a 1 month cash back guarantee with complete refund on any utilized or unused items (). Client just has to pay return label. Just return your items to us within 30 days of positioning your order – .
Since of the nature of our organization and products, we are not able to restock or resale any items. SNOW warrants this gadget for a period of 5 (5) YEARS after the initial date of purchase against flaws due to defective craftsmanship or materials arising from Typical Usage of the gadget.
It does NOT cover cosmetic degeneration triggered by reasonable wear and tear, or damage triggered by accident, abuse or neglect. Any attempt to open or take apart the gadget (or its devices) will void the warranty. If you find a defect and inform SNOW throughout the warranty duration, SNOW will, at its discretion, replace the gadget complimentary of charge.
To settle this I’m looking for some kind REFUND NOT the very same jerking around with this company for months. 06/18/2020I bought a snow teeth whitening mouth piece. It broke after 1 week, lights stressed out. I emailed the company multiple times over 2 weeks with no response. I likewise included pictures and my order number.
We deeply ask forgiveness for the inconvenience! We are working to resolve this problem as rapidly as we can. Initially, please ensure your phone is credited at least 50% Second, please utilize it without a phone case. Third, try it in different devices including phone, tablet, computer system, laptop, outlout, etc.
What kind of phone do you have?Give your iPhone USB Gain access to. . Then offer you iPhone USB Access. If the accelerating light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can utilize the speeding up mouth piece without the light. Just keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are complete. When I had the ability to leave a message – no one returned my call. I have actually likewise sent many e-mails to inquire on my order. At this point I just want a refund, but can’t get ahold of an individual to talk to about my order.
Order has been pressed to the front of the line. We ask forgiveness for the hassle caused. At the minute we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as numerous consumers as possible. We genuinely apologize we could not meet your needs and we hope that when everything stabilizes again that you would reassess SNOW. .Thank you for giving yourself the opportunity of belonging to the SNOW household.