06/21/2020I positioned an order for Snow teeth Lightening on 5/21/ 2020. I instantly got an email that my order would show up in 1-2 weeks (). I got a generated e-mail on 5/24 stating that my order would arrive in 7-14 days. My account was charged on 5/26. I sent out an e-mail monitoring on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no action. Calles 6/16, no action. I do not even know if they are still in business. Searched their site and it says they are trying to deliver orders placed by May 4th? Why are they taking brand-new orders and charging clients if they can’t fill them – .
Order has actually been pushed in front of the line to ship amongst countless other orders. We ask forgiveness for the inconvenience triggered. At the minute we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as lots of clients as possible.
06/19/2020I positioned my order on 5/23/20, as of today 6/20/20 I still have actually not received shipping/tracking details. I have actually emailed two times and called without any success. . Lastly today spoke to agent who stated they would email me tracking information but might not supply ship date. I acquired 1 package at complete cost and another at half off, spent an overall of $224 ().
As I was typing this grievance I did get an e-mail which was apparently going to have my tracking number, well it’s simply my order confirmation ONCE AGAIN and still NO tracking number. Very disappointed as I was anticipating to have this by Dads Day. Order was pressed to the front of the line.
At the minute we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as numerous consumers as possible. We truly apologize we could not fulfill your needs and we hope that when whatever normalizes again that you would reassess SNOW.Thank you for giving yourself the opportunity of belonging to the SNOW family.
50) and received same on 03-02-20, On 03-20-20, I contacted customer Solutions about being unhappy with the results from the system, They sent more serum for me to attempt, which still DID NOT lighten my teeth. I called this business several times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t enjoy your item? No worries! We offer an one month cash back guarantee with complete refund on any utilized or unused items. Client just needs to pay return label. Simply return your products to us within 1 month of positioning your order. Customer is responsible for return shipping costs.
Any type of refund will be released as store credit if returned after your 30-day window. Because of the nature of our business and products, we are unable to restock or resale any items. Please visit our Returns Center to start our return process. ******************************************* I got in touch with SNOW within the 1 month period, however they kept jacking me around, SO that the 1 month duration had actually passed when the company last sent me the refund website.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 company day. We use an one month refund ensure with full refund on any used or unused products (). Consumer simply has to pay return label. Just return your products to us within one month of placing your order – .
Due to the fact that of the nature of our service and items, we are unable to restock or resale any items. SNOW warrants this gadget for a duration of 5 (5) YEARS after the initial date of purchase against flaws due to faulty craftsmanship or materials emerging from Regular Use of the gadget.
It does NOT cover cosmetic wear and tear triggered by reasonable wear and tear, or damage triggered by mishap, abuse or neglect. Any effort to open or take apart the gadget (or its devices) will void the guarantee. If you find a defect and inform SNOW during the service warranty period, SNOW will, at its discretion, change the device totally free of charge.
To settle this I’m trying to find some kind REFUND NOT the exact same jerking around with this company for months. 06/18/2020I purchased a snow teeth bleaching mouthpiece. It broke after 1 week, lights stressed out. I emailed the business numerous times over 2 weeks without any reaction. I also consisted of images and my order number.
We deeply apologize for the hassle! We are working to resolve this concern as quickly as we can. Initially, please ensure your phone is credited a minimum of 50% 2nd, please utilize it without a phone case. Third, attempt it in various devices including phone, tablet, computer system, laptop computer, outlout, etc.
What type of phone do you have?Give your iPhone USB Access. . Then provide you iPhone USB Access. If the accelerating light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can use the speeding up mouthpiece without the light. Just keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are full. When I was able to leave a message – no one returned my call. I have actually likewise sent out various emails to ask on my order. At this moment I just want a refund, however can’t get ahold of a person to talk to about my order.
Order has been pushed to the front of the line. We excuse the trouble caused. At the moment we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as many clients as possible. We truly apologize we couldn’t fulfill your requirements and we hope that when whatever stabilizes once again that you would reevaluate SNOW. .Thank you for giving yourself the opportunity of being part of the SNOW household.