06/21/2020I positioned an order for Snow teeth Lightening on 5/21/ 2020. I right away got an email that my order would get here in 1-2 weeks (). I got a produced e-mail on 5/24 mentioning that my order would get here in 7-14 days. My account was charged on 5/26. I sent an email checking on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no action. Calles 6/16, no action. I do not even understand if they are still in company. Searched their website and it states they are trying to deliver orders positioned by May fourth? Why are they taking brand-new orders and charging customers if they can’t fill them – .
Order has actually been pressed in front of the line to deliver out amongst countless other orders. We apologize for the trouble triggered. At the minute we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as numerous customers as possible.
06/19/2020I put my order on 5/23/20, since today 6/20/20 I still have not received shipping/tracking information. I have actually emailed twice and called without any success. . Finally today talked to agent who mentioned they would email me tracking info but might not supply ship date. I purchased 1 set at full rate and another at half off, invested an overall of $224 ().
As I was typing this complaint I did receive an email which was supposedly going to have my tracking number, well it’s just my order verification AGAIN and still NO tracking number. Very disappointed as I was anticipating to have this by Dads Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to capture up and get to as many clients as possible. We really apologize we could not satisfy your needs and we hope that when everything normalizes once again that you would reassess SNOW.Thank you for giving yourself the chance of belonging to the SNOW household.
50) and got same on 03-02-20, On 03-20-20, I got in touch with consumer Services about being unhappy with the arise from the system, They sent out more serum for me to try, which still DID NOT bleach my teeth. I contacted this company several times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t like your product? No concerns! We provide a 1 month cash back guarantee with complete refund on any utilized or unused products. Client simply has to pay return label. Just return your products to us within 1 month of positioning your order. Consumer is accountable for return shipping expenses.
Any kind of refund will be issued as installment plan if returned after your 30-day window. Because of the nature of our organization and items, we are not able to restock or resale any products. Please visit our Returns Center to initiate our return process. ******************************************* I contacted SNOW within the one month period, however they kept jacking me around, SO that the 1 month period had passed when the company last sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 business day. We use an one month money back guarantee with complete refund on any used or unused products (). Customer simply needs to pay return label. Just return your items to us within one month of positioning your order – .
Since of the nature of our company and products, we are not able to restock or resale any items. SNOW warrants this gadget for a period of FIVE (5) YEARS after the initial date of purchase versus flaws due to faulty workmanship or products arising from Regular Usage of the device.
It does NOT cover cosmetic wear and tear triggered by fair wear and tear, or damage triggered by mishap, misuse or disregard. Any effort to open or take apart the gadget (or its accessories) will void the service warranty. If you find a flaw and inform SNOW during the guarantee period, SNOW will, at its discretion, replace the device free of charge.
To settle this I’m looking for some kind REFUND NOT the exact same jerking around with this business for months. 06/18/2020I purchased a snow teeth lightening mouth piece. It broke after 1 week, lights burnt out. I emailed the company several times over 2 weeks without any response. I likewise included images and my order number.
We deeply excuse the hassle! We are working to solve this problem as rapidly as we can. First, please make sure your phone is charged to a minimum of 50% Second, please utilize it without a phone case. Third, attempt it in different devices consisting of phone, tablet, computer system, laptop, outlout, etc.
What type of phone do you have?Give your iPhone USB Access. . Then offer you iPhone USB Access. If the accelerating light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can use the accelerating mouth piece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I had the ability to leave a message – nobody returned my call. I have actually likewise sent out numerous emails to ask on my order. At this point I just desire a refund, but can’t get ahold of an individual to speak with about my order.
Order has been pushed to the front of the line. We excuse the inconvenience triggered. At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as numerous consumers as possible. We genuinely apologize we could not fulfill your needs and we hope that when whatever normalizes again that you would reevaluate SNOW. .Thank you for giving yourself the chance of belonging to the SNOW household.