06/21/2020I placed an order for Snow teeth Lightening on 5/21/ 2020. I immediately got an email that my order would arrive in 1-2 weeks (). I received a created e-mail on 5/24 mentioning that my order would get here in 7-14 days. My account was charged on 5/26. I sent out an e-mail checking on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no response. Calles 6/16, no response. I don’t even understand if they are still in organization. Looked on their site and it states they are attempting to ship orders put by May 4th? Why are they taking brand-new orders and charging consumers if they can’t fill them – .
Order has been pushed in front of the line to ship amongst countless other orders. We excuse the inconvenience caused. At the minute we are experiencing a high volume of orders and queries and are doing our finest to catch up and get to as many consumers as possible.
06/19/2020I put my order on 5/23/20, since today 6/20/20 I still have actually not gotten shipping/tracking information. I’ve emailed two times and called without any success. . Lastly today talked to agent who specified they would email me tracking information but might not provide ship date. I acquired 1 package at full price and another at half off, invested an overall of $224 ().
As I was typing this problem I did get an email which was supposedly going to have my tracking number, well it’s just my order verification AGAIN and still NO tracking number. Really dissatisfied as I was anticipating to have this by Dads Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as lots of consumers as possible. We truly apologize we could not meet your requirements and we hope that when whatever stabilizes again that you would reevaluate SNOW.Thank you for offering yourself the opportunity of becoming part of the SNOW household.
50) and received exact same on 03-02-20, On 03-20-20, I contacted client Providers about being dissatisfied with the results from the system, They sent more serum for me to try, which still DID NOT lighten my teeth. I called this business several times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t like your product? No worries! We provide a 1 month refund guarantee with complete refund on any used or unused products. Customer just has to pay return label. Just return your items to us within 30 days of putting your order. Customer is accountable for return shipping expenses.
Any kind of refund will be provided as shop credit if returned after your 30-day window. Since of the nature of our company and items, we are unable to restock or resale any items. Please visit our Returns Center to initiate our return process. ******************************************* I contacted SNOW within the one month duration, however they kept jacking me around, SO that the 30 Day duration had actually passed when the company final sent me the refund website.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 business day. We provide a 1 month cash back guarantee with complete refund on any utilized or unused items (). Client just needs to pay return label. Merely return your items to us within thirty days of placing your order – .
Because of the nature of our company and items, we are not able to restock or resale any items. SNOW warrants this device for a duration of FIVE (5) YEARS after the original date of purchase versus defects due to defective workmanship or products emerging from Normal Use of the device.
It does NOT cover cosmetic wear and tear caused by reasonable wear and tear, or damage brought on by mishap, abuse or neglect. Any attempt to open or take apart the gadget (or its accessories) will void the guarantee. If you find a defect and notify SNOW during the service warranty period, SNOW will, at its discretion, replace the gadget free of charge.
To settle this I’m trying to find some kind REFUND NOT the same jerking around with this company for months. 06/18/2020I purchased a snow teeth bleaching mouth piece. It broke after 1 week, lights stressed out. I emailed the company multiple times over 2 weeks with no action. I likewise consisted of images and my order number.
We deeply say sorry for the inconvenience! We are working to solve this issue as quickly as we can. First, please make certain your phone is charged to at least 50% 2nd, please use it without a phone case. Third, try it in various gadgets including phone, tablet, computer system, laptop computer, outlout, etc.
What kind of phone do you have?Give your iPhone USB Gain access to. . Then offer you iPhone USB Access. If the accelerating light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can use the speeding up mouthpiece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are complete. When I had the ability to leave a message – nobody returned my call. I have actually also sent out numerous e-mails to ask on my order. At this point I simply want a refund, however can’t get ahold of a person to talk to about my order.
Order has been pushed to the front of the line. We excuse the inconvenience triggered. At the minute we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as many consumers as possible. We truly apologize we could not fulfill your requirements and we hope that when everything stabilizes again that you would reevaluate SNOW. .Thank you for offering yourself the opportunity of being part of the SNOW household.