06/21/2020I positioned an order for Snow teeth Lightening on 5/21/ 2020. I instantly got an email that my order would get here in 1-2 weeks (). I received a created e-mail on 5/24 specifying that my order would get here in 7-14 days. My account was charged on 5/26. I sent out an email monitoring on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no action. Calles 6/16, no response. I do not even understand if they are still in service. Searched their website and it states they are attempting to ship orders placed by May 4th? Why are they taking new orders and charging customers if they can’t fill them – .
Order has actually been pressed in front of the line to ship amongst countless other orders. We ask forgiveness for the trouble caused. At the moment we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as many clients as possible.
06/19/2020I put my order on 5/23/20, as of today 6/20/20 I still have actually not received shipping/tracking information. I have actually emailed two times and called with no success. . Lastly today talked to representative who mentioned they would email me tracking info but might not provide ship date. I acquired 1 package at complete price and another at half off, spent an overall of $224 ().
As I was typing this complaint I did receive an email which was allegedly going to have my tracking number, well it’s just my order confirmation AGAIN and still NO tracking number. Really dissatisfied as I was anticipating to have this by Dads Day. Order was pressed to the front of the line.
At the minute we are experiencing a high volume of orders and queries and are doing our finest to capture up and get to as lots of clients as possible. We truly apologize we could not meet your needs and we hope that when whatever normalizes once again that you would reassess SNOW.Thank you for offering yourself the opportunity of belonging to the SNOW household.
50) and got exact same on 03-02-20, On 03-20-20, I called client Services about being unhappy with the outcomes from the system, They sent more serum for me to try, which still DID NOT whiten my teeth. I contacted this company several times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not like your item? No concerns! We provide a thirty days cash back guarantee with complete refund on any utilized or unused products. Customer just has to pay return label. Simply return your products to us within 1 month of placing your order. Customer is responsible for return shipping expenses.
Any kind of refund will be provided as installment plan if returned after your 30-day window. Since of the nature of our service and products, we are unable to restock or resale any products. Please visit our Returns Center to start our return process. ******************************************* I called SNOW within the one month duration, however they kept jacking me around, SO that the thirty days duration had passed when the business last sent me the refund site.
Order was provided March 2, 2020. ************************************************************************************** Order was provided in 3 business day. We provide a thirty days cash back ensure with full refund on any used or unused items (). Client just has to pay return label. Simply return your items to us within 1 month of putting your order – .
Because of the nature of our company and products, we are not able to restock or resale any items. SNOW warrants this device for a duration of FIVE (5) YEARS after the original date of purchase against defects due to malfunctioning workmanship or materials developing from Typical Usage of the device.
It does NOT cover cosmetic wear and tear triggered by fair wear and tear, or damage triggered by mishap, abuse or neglect. Any effort to open or take apart the device (or its devices) will void the guarantee. If you discover a flaw and inform SNOW during the guarantee duration, SNOW will, at its discretion, replace the device complimentary of charge.
To settle this I’m searching for some kind REFUND NOT the same jerking around with this company for months. 06/18/2020I acquired a snow teeth bleaching mouthpiece. It broke after 1 week, lights stressed out. I emailed the business numerous times over 2 weeks without any reaction. I likewise consisted of images and my order number.
We deeply say sorry for the inconvenience! We are working to solve this problem as rapidly as we can. First, please make sure your phone is charged to at least 50% Second, please use it without a phone case. Third, try it in various devices including phone, tablet, computer, laptop, outlout, and so on.
What type of phone do you have?Give your iPhone USB Gain access to. . Then offer you iPhone USB Gain access to. If the speeding up light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can use the speeding up mouth piece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are full. When I was able to leave a message – nobody returned my call. I have also sent out various emails to inquire on my order. At this moment I just want a refund, however can’t get ahold of a person to speak to about my order.
Order has actually been pressed to the front of the line. We excuse the hassle triggered. At the minute we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as numerous customers as possible. We genuinely apologize we could not meet your requirements and we hope that when everything normalizes again that you would reassess SNOW. .Thank you for giving yourself the chance of being part of the SNOW family.