06/21/2020I put an order for Snow teeth Whitening on 5/21/ 2020. I right away received an e-mail that my order would get here in 1-2 weeks (). I received a created email on 5/24 mentioning that my order would show up in 7-14 days. My account was charged on 5/26. I sent out an e-mail monitoring on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no reaction. Calles 6/16, no reaction. I don’t even know if they are still in organization. Looked on their website and it says they are trying to deliver orders placed by May 4th? Why are they taking brand-new orders and charging customers if they can’t fill them – .
Order has actually been pressed in front of the line to deliver out amongst thousands of other orders. We excuse the trouble caused. At the moment we are experiencing a high volume of orders and questions and are doing our best to catch up and get to as lots of customers as possible.
06/19/2020I positioned my order on 5/23/20, as of today 6/20/20 I still have not received shipping/tracking information. I have actually emailed twice and called with no success. . Lastly today spoke with agent who specified they would email me tracking details but could not provide ship date. I purchased 1 kit at complete cost and another at half off, spent an overall of $224 ().
As I was typing this complaint I did receive an e-mail which was allegedly going to have my tracking number, well it’s simply my order confirmation ONCE AGAIN and still NO tracking number. Extremely disappointed as I was anticipating to have this by Daddies Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and questions and are doing our finest to catch up and get to as numerous clients as possible. We really apologize we could not meet your requirements and we hope that when whatever stabilizes again that you would reassess SNOW.Thank you for offering yourself the chance of being part of the SNOW family.
50) and got very same on 03-02-20, On 03-20-20, I called client Services about being dissatisfied with the outcomes from the system, They sent out more serum for me to try, which still DID NOT lighten my teeth. I called this business several times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not love your product? No worries! We provide a thirty days refund guarantee with full refund on any utilized or unused items. Customer just needs to pay return label. Simply return your items to us within one month of positioning your order. Customer is accountable for return shipping costs.
Any type of refund will be released as shop credit if returned after your 30-day window. Due to the fact that of the nature of our company and items, we are unable to restock or resale any products. Please visit our Returns Center to initiate our return process. ******************************************* I contacted SNOW within the thirty days duration, but they kept jacking me around, SO that the thirty days period had actually passed when the business final sent me the refund website.
Order was provided March 2, 2020. ************************************************************************************** Order was delivered in 3 service day. We provide a 1 month refund guarantee with complete refund on any used or unused items (). Customer simply has to pay return label. Merely return your items to us within 30 days of positioning your order – .
Because of the nature of our company and items, we are unable to restock or resale any products. SNOW warrants this device for a duration of 5 (5) YEARS after the initial date of purchase versus defects due to faulty workmanship or products emerging from Typical Use of the gadget.
It does NOT cover cosmetic wear and tear brought on by fair wear and tear, or damage caused by accident, abuse or overlook. Any effort to open or take apart the device (or its devices) will void the warranty. If you discover a problem and inform SNOW throughout the warranty duration, SNOW will, at its discretion, replace the gadget totally free of charge.
To settle this I’m looking for some kind REFUND NOT the very same jerking around with this business for months. 06/18/2020I acquired a snow teeth bleaching mouthpiece. It broke after 1 week, lights stressed out. I emailed the business multiple times over two weeks with no reaction. I likewise consisted of photos and my order number.
We deeply ask forgiveness for the hassle! We are working to fix this concern as rapidly as we can. First, please ensure your phone is credited a minimum of 50% 2nd, please utilize it without a phone case. Third, attempt it in various gadgets including phone, tablet, computer system, laptop, outlout, and so on.
What kind of phone do you have?Give your iPhone USB Access. . Then offer you iPhone USB Gain access to. If the speeding up light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can utilize the speeding up mouthpiece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are complete. When I had the ability to leave a message – nobody returned my call. I have likewise sent various emails to ask on my order. At this point I just desire a refund, however can’t get ahold of an individual to speak to about my order.
Order has actually been pushed to the front of the line. We excuse the hassle caused. At the moment we are experiencing a high volume of orders and questions and are doing our best to catch up and get to as many consumers as possible. We genuinely apologize we couldn’t satisfy your requirements and we hope that when whatever normalizes again that you would reevaluate SNOW. .Thank you for providing yourself the opportunity of belonging to the SNOW household.