06/21/2020I positioned an order for Snow teeth Whitening on 5/21/ 2020. I instantly received an email that my order would get here in 1-2 weeks (). I received a created email on 5/24 stating that my order would arrive in 7-14 days. My account was charged on 5/26. I sent out an email checking on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no response. Calles 6/16, no action. I do not even understand if they are still in organization. Searched their site and it states they are attempting to deliver orders placed by May fourth? Why are they taking new orders and charging clients if they can’t fill them – .
Order has actually been pushed in front of the line to ship among countless other orders. We excuse the inconvenience triggered. At the minute we are experiencing a high volume of orders and queries and are doing our finest to catch up and get to as many customers as possible.
06/19/2020I positioned my order on 5/23/20, since today 6/20/20 I still have not gotten shipping/tracking info. I’ve emailed twice and called with no success. . Lastly today spoke with representative who specified they would email me tracking info however could not offer ship date. I bought 1 kit at complete price and another at half off, invested a total of $224 ().
As I was typing this grievance I did receive an e-mail which was supposedly going to have my tracking number, well it’s just my order confirmation ONCE AGAIN and still NO tracking number. Very disappointed as I was expecting to have this by Daddies Day. Order was pressed to the front of the line.
At the minute we are experiencing a high volume of orders and questions and are doing our finest to catch up and get to as numerous consumers as possible. We truly apologize we couldn’t meet your requirements and we hope that when whatever stabilizes once again that you would reconsider SNOW.Thank you for offering yourself the chance of being part of the SNOW family.
50) and got same on 03-02-20, On 03-20-20, I called client Solutions about being unhappy with the arise from the system, They sent more serum for me to attempt, which still DID NOT bleach my teeth. I called this business numerous times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not like your product? No worries! We use a 30 day cash back guarantee with full refund on any used or unused products. Consumer simply has to pay return label. Merely return your products to us within 1 month of positioning your order. Customer is accountable for return shipping costs.
Any type of refund will be released as installment plan if returned after your 30-day window. Since of the nature of our organization and products, we are not able to restock or resale any items. Please visit our Returns Center to initiate our return procedure. ******************************************* I called SNOW within the one month duration, however they kept jacking me around, SO that the 30 Day period had actually passed when the business final sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 company day. We provide a thirty days refund guarantee with complete refund on any utilized or unused items (). Client simply needs to pay return label. Simply return your items to us within 1 month of positioning your order – .
Since of the nature of our service and items, we are unable to restock or resale any items. SNOW warrants this gadget for a period of FIVE (5) YEARS after the initial date of purchase versus defects due to defective workmanship or materials occurring from Regular Usage of the device.
It does NOT cover cosmetic wear and tear triggered by reasonable wear and tear, or damage triggered by accident, misuse or disregard. Any attempt to open or take apart the device (or its accessories) will void the service warranty. If you discover a problem and inform SNOW during the service warranty duration, SNOW will, at its discretion, change the gadget free of charge.
To settle this I’m trying to find some kind REFUND NOT the same jerking around with this company for months. 06/18/2020I purchased a snow teeth lightening mouth piece. It broke after 1 week, lights burnt out. I emailed the business several times over two weeks without any reaction. I also consisted of images and my order number.
We deeply excuse the inconvenience! We are working to fix this concern as rapidly as we can. Initially, please make sure your phone is charged to at least 50% 2nd, please utilize it without a phone case. Third, attempt it in different devices including phone, tablet, computer system, laptop, outlout, etc.
What kind of phone do you have?Give your iPhone USB Access. . Then provide you iPhone USB Gain access to. If the accelerating light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can utilize the accelerating mouth piece without the light. Just keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I was able to leave a message – no one returned my call. I have also sent out numerous e-mails to ask on my order. At this point I simply want a refund, however can’t get ahold of a person to speak to about my order.
Order has been pressed to the front of the line. We excuse the inconvenience caused. At the minute we are experiencing a high volume of orders and inquiries and are doing our finest to capture up and get to as many customers as possible. We truly apologize we could not meet your needs and we hope that when whatever stabilizes once again that you would reconsider SNOW. .Thank you for providing yourself the opportunity of belonging to the SNOW household.