06/21/2020I put an order for Snow teeth Bleaching on 5/21/ 2020. I instantly got an email that my order would get here in 1-2 weeks (). I received a generated email on 5/24 mentioning that my order would show up in 7-14 days. My account was charged on 5/26. I sent out an email checking on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no action. Calles 6/16, no response. I do not even know if they are still in company. Searched their site and it states they are attempting to ship orders placed by May fourth? Why are they taking new orders and charging customers if they can’t fill them – .
Order has actually been pressed in front of the line to ship out among thousands of other orders. We excuse the inconvenience triggered. At the moment we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as many consumers as possible.
06/19/2020I placed my order on 5/23/20, as of today 6/20/20 I still have actually not gotten shipping/tracking information. I’ve emailed twice and called with no success. . Lastly today talked to agent who specified they would email me tracking info however could not supply ship date. I bought 1 package at full price and another at half off, spent an overall of $224 ().
As I was typing this complaint I did get an e-mail which was allegedly going to have my tracking number, well it’s just my order verification ONCE AGAIN and still NO tracking number. Very disappointed as I was expecting to have this by Dads Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and queries and are doing our finest to capture up and get to as many customers as possible. We genuinely apologize we could not meet your requirements and we hope that when whatever stabilizes once again that you would reconsider SNOW.Thank you for offering yourself the chance of belonging to the SNOW household.
50) and received exact same on 03-02-20, On 03-20-20, I got in touch with customer Services about being unhappy with the results from the system, They sent out more serum for me to attempt, which still DID NOT lighten my teeth. I called this company a number of times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not enjoy your product? No concerns! We provide a thirty days refund guarantee with full refund on any utilized or unused products. Client simply needs to pay return label. Just return your items to us within one month of positioning your order. Client is responsible for return shipping costs.
Any type of refund will be provided as installment plan if returned after your 30-day window. Because of the nature of our company and products, we are not able to restock or resale any items. Please visit our Returns Center to initiate our return procedure. ******************************************* I called SNOW within the 1 month period, but they kept jacking me around, SO that the 1 month period had actually passed when the business last sent me the refund website.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 service day. We provide a 1 month cash back ensure with complete refund on any utilized or unused products (). Client simply needs to pay return label. Just return your items to us within one month of placing your order – .
Due to the fact that of the nature of our business and products, we are not able to restock or resale any products. SNOW warrants this device for a period of 5 (5) YEARS after the initial date of purchase versus defects due to defective craftsmanship or materials occurring from Typical Usage of the device.
It does NOT cover cosmetic degeneration triggered by fair wear and tear, or damage triggered by accident, misuse or disregard. Any attempt to open or take apart the device (or its devices) will void the service warranty. If you discover a flaw and inform SNOW during the service warranty period, SNOW will, at its discretion, change the device totally free of charge.
To settle this I’m looking for some kind REFUND NOT the very same jerking around with this company for months. 06/18/2020I bought a snow teeth lightening mouthpiece. It broke after 1 week, lights burnt out. I emailed the company numerous times over 2 weeks with no response. I likewise included photos and my order number.
We deeply excuse the hassle! We are working to fix this concern as quickly as we can. Initially, please ensure your phone is credited at least 50% Second, please use it without a phone case. Third, attempt it in different gadgets consisting of phone, tablet, computer system, laptop, outlout, and so on.
What kind of phone do you have?Give your iPhone USB Access. . Then provide you iPhone USB Gain access to. If the speeding up light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can utilize the accelerating mouth piece without the light. Just keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I was able to leave a message – nobody returned my call. I have likewise sent various e-mails to ask on my order. At this moment I simply desire a refund, but can’t get ahold of an individual to speak to about my order.
Order has actually been pushed to the front of the line. We excuse the trouble caused. At the minute we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as lots of customers as possible. We genuinely apologize we couldn’t meet your requirements and we hope that when whatever stabilizes again that you would reevaluate SNOW. .Thank you for providing yourself the opportunity of belonging to the SNOW family.